Armed Security Response Team Agent

Job Description

Armed Security Response Team (SRT) Agent

Allied Universal Enhanced Protection Services
Location:San Francisco, California
Employment Type:Full-Time
Compensation:$75 per hour
Schedule:Minimum of five 8-hour shifts per week, Monday-Friday, with flexibility to work nights, weekends, holidays, and adjusted schedules based on client requirements.

Position Overview

The Armed Security Response Team (SRT) Agent is responsible for safeguarding designated Allied Universal Enhanced Protection Services clients, personnel, facilities, and corporate assets in San Francisco, California.

This position requires an experienced security professional capable of operating effectively in a dynamic, high-profile corporate security environment. The ideal candidate will possess a strong background in law enforcement, military service, or armed security operations, along with the professional judgment, physical fitness, emotional intelligence, and communication skills necessary to support a comprehensive protective security program.

The SRT Agent operates within a protective response model, providing a visible or low-profile security presence as appropriate to the assignment. Responsibilities extend beyond traditional security functions and include maintaining situational awareness, identifying emerging risks, recognizing deviations from established environmental baselines, and communicating timely, accurate information to designated security stakeholders.

Because this position involves frequent interaction with corporate executives, employees, visitors, and other client representatives, agents must consistently demonstrate exceptional professionalism, discretion, personal appearance, and customer service.

The standard schedule consists of fixed eight-hour weekday shifts, with the flexibility to accommodate nights, weekends, holidays, and additional operational requirements as directed by the client.

We are seeking security professionals with exceptional emotional intelligence, sound decision-making abilities, strong interpersonal skills, and the ability to adapt to changing operational demands.

Essential Duties and Responsibilities

The SRT Agent will be responsible for the following:

• Provide professional armed security and protective services for designated personnel, properties, facilities, and corporate assets.
• Work collaboratively within a cross-functional security team and maintain effective communication with program stakeholders.
• Report directly to the SRT management team and maintain accountability for assigned responsibilities.
• Safeguard designated worksites and personnel while protecting sensitive, confidential, and proprietary information.
• Perform protective security functions with an emphasis on identifying, assessing, deterring, and reporting potential risks, threats, and vulnerabilities.
• Maintain situational awareness and communicate relevant security observations and emerging concerns to appropriate personnel.
• Support the implementation and continuous improvement of the established Statement of Work (SOW) and contractual security requirements.
• Participate in ongoing operational training, professional development, and program sustainment activities.
• Conduct ongoing threat, risk, and vulnerability assessments within the scope of assigned responsibilities.
• Operate company or assigned motor vehicles safely and in compliance with applicable laws and regulations.
• Establish and maintain professional working relationships with local law enforcement and relevant emergency response agencies.
• Assist with security coordination and business continuity initiatives.
• Maintain accurate daily activity logs, operational records, incident reports, and after-action documentation.
• Demonstrate discretion, sound judgment, and exceptional customer service in all interactions.

General Qualifications and Requirements

Qualified applicants must demonstrate the professional experience, judgment, physical capabilities, and interpersonal skills necessary to perform effectively in a demanding corporate security environment.

Minimum requirements include:

• Must be a U.S. citizen.
• High school diploma or equivalent.
• Valid U.S. driver's license with a clean driving record.
• Ability to obtain and maintain all applicable California security guard and firearm permits, licenses, and credentials.
• Minimum of five years of relevant experience in law enforcement, military service, or armed security operations.
• Demonstrated knowledge of security operations, protective services, and professional enforcement practices.
• Demonstrated proficiency with approved handguns and compliance with applicable firearms qualification requirements.
• Current First Aid, CPR, and AED certifications.
• Ability to maintain a high level of physical fitness and professional appearance.
• Ability to work a minimum of eight-hour shifts, including weekdays, nights, weekends, and holidays as operationally required.
• Ability to perform assigned mobile and static security responsibilities.
• Experience preparing incident reports, operational summaries, and after-action reports.
• Strong written, verbal, analytical, and interpersonal communication skills.
• Working knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint.
• Demonstrated integrity, reliability, discretion, and trustworthiness.
• Ability to work independently while contributing effectively to a team-oriented security program.

Special Qualifications and Requirements

Successful candidates must demonstrate the ability to:

• Provide professional guidance, coaching, and mentorship to unarmed security personnel regarding security standards, customer service, and established operational procedures.
• Communicate effectively with corporate leadership, security management, client representatives, employees, and external stakeholders.
• Demonstrate sound judgment, emotional intelligence, and professionalism when managing challenging interpersonal situations.
• Function as a security professional, diplomat, and service enabler.
• Balance security responsibilities with a client-focused approach that supports business continuity and organizational objectives.
• Maintain confidentiality and exercise discretion when handling sensitive corporate and security-related information.
• Adapt to changing priorities and operational requirements while maintaining professional standards.

Preferred Qualifications

The following qualifications are highly desirable:

• Additional medical training and current advanced medical certifications.
• Continuing education in security management, protective services, leadership, or related disciplines.
• Foreign language proficiency.
• Advanced training in conflict resolution and de-escalation.
• Crisis Intervention Training (CIT).
• Experience with community-oriented security practices and problem-solving approaches.
• Previous experience supporting corporate executives, high-profile clients, or complex security programs.

Compensation and Benefits

Pay rate is $75 per hour

We offer a competitive compensation package and comprehensive benefits program designed to support employee well-being, professional development, and long-term career growth.

Our benefits include:

• Medical, dental, and vision insurance.
• Company-paid employee life insurance at no cost to the employee.
• Paid employee training and professional development opportunities.
• 401(k) retirement plan.
• Employee Assistance Program (EAP).
• Paid holidays and flexible paid time off (PTO).
• Domestic and international travel opportunities.
• Career advancement and potential relocation opportunities.
• A supportive company culture that values teamwork, professionalism, integrity, and work-life balance.

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