*Oversees the Southern Supercare Health locations*
What We're Looking For:
SuperCare Health is seeking a dynamic and experienced individual to join our team as an Area Manager. The Area Manager will play a crucial role in overseeing the operations of a designated area, ensuring the success and growth of the business. This position requires a strategic thinker with strong leadership skills, capable of managing and motivating a team of Branch Managers. The ideal candidate will possess a deep understanding of P&L management, sales, customer service, and operational excellence in healthcare.
What You'll Do:
Team Leadership:
• Supervise and lead a team of 3-5 Branch Managers, providing guidance, support, and mentorship.
• Foster a collaborative and high-performance culture within the area through regular feedback and accountability
• Work in close partnership with the Regional HR Manager to establish robust succession plans oriented towards continued growth and improvement of the team and their KPIs
• Work closely with the Regional Directors and the Vice President of Sales and Field Operations to meet goals and develop plans to increase customer service, revenue, and employee retention.
P&L Ownership:
• Manage all aspects of P&L within your area, including budgeting, forecasting, expense control, and revenue optimization.
• Implement cost-effective strategies and monitor financial performance closely without compromising service quality to achieve financial targets.
• Meet and exceed all financial goals and develop plans to increase revenue and profitability.
Sales Management:
• Develop and execute strategic sales plans in alignment with the Regional Sales Director to drive revenue growth within the area.
• Collaborate with Branch Managers to identify and pursue new business opportunities.
• Oversee Customer Relationship Management (CRM) system usage by each Respiratory Account Executive.
• Hire and train new Respiratory Sales Executives in accordance with the Regional Sales Director.
Customer Service Excellence:
• Set and maintain high standards for customer service across all branches within the area.
• Respond with agility to address customer feedback and concerns promptly, ensuring customer satisfaction.
Operational Oversight:
• Oversee the day-to-day operations of branches, ensuring efficiency and adherence to company policies.
• Supervise Branch Managers to review and routinely perform cost analysis and ensure supplies are adequately managed
• Implement operational improvements to optimize processes and workflows under the guidance and partnership of the Regional Director of Field Operations
Performance Metrics:
• Work in close partnership with the Region Directors on accomplishing key performance indicators (KPIs) for the area and monitor performance against targets.
• Analyze data and trends to identify areas for improvement and implement corrective actions.
Communication and Reporting:
• Communicate regularly with senior management, providing updates on area performance, challenges, and opportunities.
• Prepare and present comprehensive reports on the area's performance.
This role may be a fit if you have..
• Bachelor's degree in Business Administration, Management, or a related field OR equivalent leadership experience in multi-unit healthcare management
• Proven experience in a managerial role, preferably as an Area Manager or in a similar capacity.
• Strong understanding of financial management, including P&L responsibilities.
• Demonstrated success in driving sales and achieving revenue targets.
• Excellent leadership and interpersonal skills.
• Effective communication and negotiation abilities.
• Analytical mindset with the ability to make data-driven decisions.
• Knowledge of the healthcare industry
Benefits:
- Medical
- Dental
- Vision
- Flexible Savings Account
- 401K
- Voluntary Life Insurance
- Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day.
Perks:
- Paid Training
- Paid Time Off
- Sick Time
- Growth Opportunities
- Employee Referral Reward Program
- Employee Discount Program
- Compensation dependent on experience & qualifications
