Job DescriptionAs the Area Manager at Doka Canada, you are responsible for leading the sales/revenue performance and strategic growth for Ontario. Reporting to the Regional Director, East you oversee a team of Account Managers and Pre-Construction Technical Manager (Broadbased) who work together to deliver profitable revenue growth, exceptional customer experience, and sustainable market expansion.
You are both a strategist and an operator, translating Doka's regional priorities into actionable plans that drive results. You lead customer engagement, opportunity management, and commercial decision-making while ensuring collaboration with Technical, Operations, Commercial teams. The Area Manager plays a pivotal role in shaping Doka's presence in the market, ensuring customer needs are met with integrity, precision, and value.
Key Responsibilities:- Lead, coach, and develop Account Managers and Sales Application Manager to achieve annual revenue, margin, and collection goals.
- Translate regional business objectives into local sales strategies, ensuring consistent and measurable commercial performance.
- Build and maintain strong relationships with key clients, decision-makers, and industry stakeholders to strengthen Doka's brand and customer loyalty.
- Oversee all commercial activities within the area, including pipeline management, pricing strategy, and opportunity prioritization to ensure profitability and growth.
- Partner closely with Technical and Operations teams to align customer expectations with design, delivery, and service capabilities.
- Drive commercial discipline through effective use of CRM systems, accurate forecasting, and proactive pipeline management.
- Review and approve major proposals and contracts, ensuring technical and commercial accuracy, proper risk assessment, and compliance with Doka policies.
- Monitor market trends, competitive movements, and customer feedback to identify new opportunities and inform regional strategy.
- Ensure strong cash flow management through active involvement in collection activities, credit reviews and resolution of customer disputes.
- Championing a customer-first mindset across functions, ensuring responsiveness, solution orientation, and service excellence in every interaction.
- Foster collaboration and alignment across functions, ensuring seamless project execution from concept through completion.
- Represent Doka Canada at key customer events, trade shows, and regional business forums to promote the company's expertise and strengthen brand visibility.
- Promote and reinforce Doka's safety culture, ensuring that all commercial activities align with corporate values, policies, and ethical standards.
- Promote Doka's E-Commerce strategy
Qualifications- Post-secondary education in Business, Engineering, or Construction Management.
- Minimum 7-10 years of progressive experience in B2B sales or account management, preferably in construction, engineering, or industrial sectors.
- At least 3-5 years of leadership experience managing sales, technical sales, or account management teams.
- Proven ability to deliver revenue growth, margin improvement, and effective territory management.
- Strong knowledge of formwork, shoring, or construction solution preferred.
- Experience collaborating cross-functionally with Operations, Technical, and Project Management teams.
- Proficiency in CRM system and Microsoft Office Suite.
- Strong negotiation, financial acumen, and communication skills.
- Demonstrated ability to lead change and drive accountability through data, insight, and coaching.
Additional InformationCharacteristics for Success:- Strategic Business Leader: Balances short-term sales execution with long-term regional growth planning.
- Customer Advocate: Builds trust and loyalty by ensuring Doka delivers value, reliability, and partnership in every project.
- People Developer: Coaches and empower team members to achieve performance excellence through accountability and clarity.
- Commercially Disciplined: Manages margins, risk, and collections with precision, ensuring profitable and sustainable growth.
- Collaborative Integrator: Connects Sales, Technical, and Operations teams to deliver unified, customer-focused solutions.
- Market Insightful: competitive intelligence and customer feedback to adjust strategy and capture new opportunities.
- Results-Orientated: Sets clear expectations, tracks progress and drives consistent performance against targets.
- Role Model: Demonstrates professionalism, integrity, and Doka's guiding principles of trust, collaboration, and continuous improvement.
This posting is for an existing vacancy. The Company may use AI-enabled tools to support certain aspects of the recruitment process; however, all hiring decisions are made by human decision-makers.
