Area ManagerLocation: Seattle Area / King County
Hours: Full time, Monday through Friday, with some on-call duties
Reports to: Regional Operations Manager
Pay Range: $78,000-$85,000 annually
Position Type: Exempt, non-union position.
The Area Manager manages multiple properties in various locations throughout Puget Sound, through leadership, staff supervision, and lease up of new properties, maintaining low vacancies; negotiating and enforcing leases; maintaining the asset.
Responsibilities:
- Review, monitor and evaluate monthly financial statements for each community within the portfolio and prepare monthly variance and operating reports
- Supervise, authorize, monitor and administer contract services, repairs, and supplies, as well as approve expenses that exceed on-site authority at each community within
- Ensure proper contract, insurance, and scope of work that accompanies every capital repair or project on site
- Implement, monitor, and evaluate the status of all projects on site including basic turnovers, capital projects, special projects, and contractor or staff repairs.
- Monitor and achieve acceptable levels of unit turnover, market and renewal rates, occupancy, delinquency, bad debt, expiration's and renewals for each community within the management
- Review regularly relevant rent roll reports, lease renewal reports, expiration management reports, monthly operating summary reports and financial statements to direct focus and priorities for the property
- Assess, maintain and anticipate appropriate marketing tools to maximize qualified traffic at each community within portfolio while minimizing unit turnover and vacancy time
- Monthly audits of tenant files to ensure compliance
- Implement, monitor, and ensure proper, timely, and accurate record keeping (e.g., lease files, vendor files, invoices, replacement schedules, payroll, move-out dispositions, bank deposits) on each community within management portfolio.
- Monitor and evaluate standards for acceptable outer appeal and cleanliness of all communities within the management
- Implement, monitor and evaluate standards for unit turns, service requests, grounds and other maintenance-related responsibilities at each community within the management
- Recognize and offer appropriate alternatives for deferred maintenance, capital needs, and life/safety issues at each community within the portfolio.
- Implement and evaluate proper staffing needs for each community within management portfolio to maximize net income and resident retention
- Ensure the maximum level of service and commitment to resident retention at each community within the portfolio
- Oversight of multiple properties. Responsible for the timely lease-up of new properties in Seattle.
- Conduct weekly site visits, which include inspecting units, the property's common areas, maintenance storerooms, exterior, and interior.
- Complete annual reports to multiple funders on time and accurately. Accompany funders on-site for annual inspections. Respond to funders regarding deficiency issues noted at the property.
- Responsible for detailed reporting and documenting all incidents and maintenance needs and operational issues in writing through the assigned platform/system, in a timely fashion (within 24 or 48 hours for non-emergent issues).
- Foster a clean and safe environment.
- Engage with assigned training and comply with training deadlines.
- Utilize Personal Protective Equipment (PPE) and follow PPE protocols.
- Other duties as assigned.
Minimum Qualifications:
- Associate Degree in Property Management, degree in any other field directly related to property management or equivalent experience
- Minimum of five years of experience at a senior management level in residential property management, facilities management, or housing programs and services.
- Strong management, team-building, and interpersonal skills.
- Excellent verbal and written communication skills.
- Ability to work with people of diverse economic, social, and ethnic backgrounds.
- Commitment to learning about and embracing the Housing First model.
- Commitment to and interest in housing very low-income and homeless people and working with housing and human services.
- Demonstrated ability to develop and implement new policies and procedures and to manage operations in a growth model.
- Familiarity with commercial leasing and management and/or property development.
- Strong administrative and financial management skills.
- Proficient with building maintenance systems.
- Proficient with computer systems.
- Knowledge of landlord-tenant law and procedures.
- Ability to understand and deal effectively with resident, vendor or personnel concerns or issues according to Company policy
Preferred Qualifications:- Experience managing multiple properties.
- Experience with HUD, LIHTC, HOME, Section 8, and other affordable housing programs and familiarity with regulatory requirements for all.
- Familiarity with supportive housing.
- Experience in community relations and/or public relations.
- Familiarity with King County and surrounding communities.
Other Requirements:- Must have a valid Washington State driver's license and must meet Washington State minimum requirement for driver liability insurance.
- Must pass motor vehicle/driving record checks.
- Must have regular access to a reliable vehicle. Mileage is provided for travel between sites during shift.
- Must pass criminal background checks and drug screening.
Physical requirements: Driving, walking, bending
Benefits for this position (pro-rated for part time employees)- Generous vacation and sick leave
- 10 paid holidays and 1 floating holiday
- Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options)
- Employer-Paid Life and AD&D Insurance
- 401k offered for unionized employees (through OPEIU8)
- 403b offered for non-union employees
- Employee Assistance Program
- Travel Assistance Program
- Aflac offered for all employees.
Full time, Monday through Friday, with some on-call duties
40 hours a week - Full time, Monday through Friday, with some on-call duties
