Full Job Description
Creative Dining Services is seeking an enterprise-minded hospitality leader with a proven track record in multi-site higher education dining who can translate strategy into execution, develop exceptional leaders, and deliver outstanding campus experiences. Clients choose us because they value a trusted, transparent hospitality partner who delivers operational excellence with heart. As an Area Director (District Manager), you will play a pivotal role in fulfilling that promise, by strengthening client partnerships, growing leaders, and driving results across multiple campus dining programs.
Creative Dining Services is experiencing exciting momentum in our Higher Education sector. While we do not have an immediate opening for an Area Director (District Manager), we9re building relationships with exceptional leaders as we prepare for future growth. This posting is intended to identify and engage talented candidates for a future Area Director opportunity. Timing will be based on business growth and new partnership developments.
Reporting to the Regional Vice President of Operations, the Area Director will provide leadership for a multi-state portfolio of college and university dining programs representing approximately $15-$20 million in annual managed volume. This leader will coach and develop Food Service Directors, strengthen client partnerships, and drive operational, financial, and hospitality excellence across multiple campuses.
Candidates should be based near a major airport within our higher education portfolio footprint and be able to travel extensively to support campus teams and client partners.
What You9ll Do
As an Area Director, you9ll be responsible for helping campus dining programs thrive by balancing people leadership, client partnership, operational excellence, and business performance.
You9ll have the opportunity to:
Lead & Inspire: Build, mentor, develop, and support a team of Food Service Directors and campus leaders while fostering a culture of engagement, accountability, and continuous improvement.
Drive Operational Excellence: Ensure consistent execution of food quality, culinary and marketing standards, guest satisfaction, safety initiatives, and hospitality programs across multiple higher education locations.
Think Strategically: See the big picture, identify opportunities, develop innovative solutions, and effectively communicate plans that drive results.
Develop Future Leaders: Create strong talent pipelines through coaching, succession planning, performance management, and professional development.
Support Client Success: Build trusted relationships with college and university stakeholders while proactively addressing challenges and identifying opportunities for growth.
Manage the Business: Monitor financial performance, analyze key metrics, develop action plans, and teach leaders how to maximize profitability and operational efficiency.
Leverage Technology: Utilize operational, culinary, financial, and people management systems to drive informed decision-making and effectively support teams across multiple locations.
Champion Innovation: Partner with campus leaders to enhance dining programs through evolving student expectations, emerging food trends, sustainability initiatives, and creative hospitality solutions.
Lead Through Change: Navigate complex environments with confidence while helping teams adapt, remain focused, and achieve their goals.
What We9re Looking For
We9re seeking a leader who combines higher education dining expertise, strong business and financial acumen, emotional intelligence, and a passion for developing people by modeling the way.
The ideal candidate will have:
Bachelor9s degree in Business, Hospitality Management, Culinary Management, or a related field required; equivalent combinations of education and experience will be considered in lieu of a degree; Advanced degree preferred
Previous multi-site (multi-client) contract foodservice experience within colleges and universities, higher education dining
10+ years of related operations experience
7-10+ years of progressive leadership experience
At least 3 years overseeing multiple locations and client relationships within a district or regional structure
Strong understanding of higher education dining, including residential dining, retail operations, catering, conference services, and campus partnerships
Exceptional leadership, communication, coaching, and team-building skills
Strong financial and analytical capabilities, including budgeting, forecasting, and performance management
Ability to build credibility and maintain strong relationships in both virtual and in-person environments
Adaptability, critical thinking, and a proactive, solutions-focused mindset
Strong presentation, active listening, and written communication skills
Valid, unrestricted driver9s license
ServSafe certification and formal allergen training preferred
Why You9ll Love Working at Creative Dining Services
At Creative Dining Services, we believe hospitality starts with people. We are committed to creating an environment where leaders can grow professionally, make a meaningful impact, and build careers they are proud of.
Our Higher Education team partners with colleges and universities to create dining experiences that enrich campus life, foster community, and support student success. We value integrity, creativity, collaboration, innovation, and servant leadership, and we9re looking for leaders who share those values.
As an Area Director, you9ll have the opportunity to influence multiple campus communities, develop future hospitality leaders, and help shape the continued growth of our Higher Education sector.
Benefits Include:
Competitive Compensation
Performance-Based Bonus Opportunities
Medical, Dental, and Vision Insurance
401(k) with Company Match
Paid Time Off
Tuition Reimbursement
Professional Development & Leadership Training
Career Advancement Opportunities
Employee Support & Wellness Benefits
Work Environment & Travel
Must be able to lift up to 25 pounds and stand, walk, or move throughout the day as needed.
Use of standard office, foodservice, and hospitality equipment.
Travel is expected to be approximately 75-80%, including overnight travel, to support multiple campus locations throughout the region.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Interested in Future Opportunities?
If you9re an experienced higher education dining leader who is excited about helping shape the future of campus hospitality, we9d welcome the opportunity to learn more about you.
While the timing of this position remains to be determined, we encourage qualified candidates to apply and connect with us now as we prepare for continued growth.
Be Creative. Be a Leader. Help Shape What9s Next with Creative Dining Services.