Salary : $92,996.80 - $117,291.20 Annually
Location : IGH City Hall, MN
Job Type: Full-time Benefited
Job Number:Department: Parks and Recreation
Division: Aquatics
Opening Date: 09/23/2026
Closing Date: 10/26/2026 11:59 PM Central
Position Description The Aquatics Program Supervisor is responsible for developing, implementing, and supervising a comprehensive aquatics program at the Veterans Memorial Community Center. Duties include supervising aquatics staff; scheduling and planning aquatic activities, events, and rentals, marketing aquatic programs; and managing the aquatics budget, revenues, and expenditures.
The Aquatics Program Supervisor must have the ability to maintain a positive and effecting working relationship with other employees and the public, and to work both independently and in a team-based environment. Must have thoughtful and effective problem-solving abilities, strong organizational and customer service skills, and excellent written and verbal communication skills.
Essential Job Functions Manages all aspects of developing and administering a comprehensive aquatics program for the Veterans Memorial Community Center, including the scheduling and utilization of the three pools within the aquatic facility for all users, including:
• Responsible for allocating, scheduling and communicating appropriate facility usage between City programs, VMCC members, school districts (e.g., ISD 199) and others.
• Facilitates and manages pool rentals with partner organizations, outside groups and private rentals.
• Creates and monitors safety protocols and ensures compliance with certifications, safety policies and procedures.
• Establishes and implements a quality swim lesson instruction program for all ages.
• Establishes staffing needs for open swimming, swim lessons and events.
• Reviews, prepares, or revises aquatics curriculum as necessary, structures classes for systematic progression and development of aquatic skills.
• Manages registration and resolves participant concerns or questions regarding aquatics classes and programs.
• Manages and oversees birthday party reservations, ensuring appropriate staffing and supplies.
• Plans, prepares and makes recommendations for the annual budget for the aquatics center.
• Builds and fosters a positive relationship with internal and external customers.
• Plans and implements special events for the aquatic facilities and the department.
Supervises aquatics personnel to include:
• Recruit, hire, train, coach and supervise aquatics staff, including the Aquatics Specialist, pool attendants, birthday party hosts, lifeguards, water safety instructors and aquatics managers.
• Develop staff training manuals and conduct in-services and ongoing training to ensure VMCC policies and best practices in aquatics policies and procedures are observed.
• Identify appropriate coverage and schedule staff for activities, monitors schedule, approves sub requests and covers shifts as necessary.
• Provides staff with class/rosters and schedules; emergency procedures; building and facility use policies and schedules; behavior and rules of conduct; safety and first aid procedures; and training materials.
• Performs customer service/client duties. Handles public questions, concerns or complaints regarding programs and services. Provides training to promote high standards for efficient, polite, and quality customer service.
• Monitors job performance and compliance with procedures, conduct staff performance reviews as needed. Ensure compliance with City personnel policies and standards.
• Monitors recordkeeping of licenses and certificates for aquatics staff, in accordance with city guidelines and procedures.
Collaborates with the Park & Recreation Department's Communication Specialist on marketing and program informational materials. Prepares program and registration information for brochures or other marketing materials (e.g., flyers, direct mailings, newsletters, educational brochures, and social media). Ensures public calendars are updated and correct.
Attends relevant seminars and conferences and participates in professional associations to stay up to date in the field.
Acts as a city representative or liaison to community organizations and/or organizations. Builds positive community partnerships with stakeholders. Represents the city in a professional and positive manner through public speaking engagements, correspondence, events, and programs.
Keeps the Recreation Superintendent informed of significant issues or challenges impacting areas of responsibility.
Performs other duties of a comparable level or type, as apparent or assigned.
Qualifications Minimum Qualifications:
- Bachelor's Degree in Parks, Recreation and Leisure Studies, Education or related field, plus 3 years aquatics and recreation experience; or an equivalent combination of education and experience to perform the work.
- Certifications/Licenses: (or successfully obtain within the first six months of employment)
- American Red Cross Lifeguard
- American Red Cross Lifeguard Instructor
- American Red Cross Water Safety Instructor
- Valid driver's license
Desirable Qualifications
• American Red Cross CPR/First Aid Instructor
• Certified Pool Operator or AFO
Supplemental Information Essential Knowledge, Skills and Abilities Required
• Knowledge of aquatics programming and the physical operation of aquatics facilities.
• Knowledge of the philosophies, principles, and practices of professional recreation work.
• Knowledge of first aid and lifesaving methods and safety precautions associated with recreational aquatic work.
• Knowledge of accepted life guarding practices and procedures.
• Knowledge of swimming instruction and procedures for curriculum development.
• Knowledge of and ability to consistently and appropriately apply City and Departmental administrative procedures (i.e., purchasing, human resources, budgeting, billing/receipting, etc.).
• Knowledge of fundamentals of staff supervision and management.
• Knowledge of customer and client relation fundamentals and practices.
• Knowledge of promoting and marketing aquatic programs, activities, and events.
• Ability to efficiently schedule and coordinate use of pool facilities.
• Skilled in implementing and overseeing safety operations of the pool in accordance with safety regulations, rules and requirements.
• Ability to work both independently and as an effective member of a team.
• Ability to communicate effectively, both orally and in writing.
• Skilled in preparing reports and formulating training manuals.
• Skilled in formulating, developing, and implementing aquatic programs, events and activities.
• Ability to effectively supervise, coordinate, monitor, schedule, delegate, and handle personnel actions.
• Ability to establish and maintain effective working relationships with VMCC members, program participants, Community Center staff, and the general public.
• Skilled in implementing and applying customer/client relation skills and practices that work toward continued process improvement.
• Skilled in handling the purchasing of department supplies, materials, and equipment in accordance with City guidelines and procedures.
• Ability to operate and use common office equipment, computers and general business productivity software/applications.
Work Hours
Hours of work will encompass the times necessary to provide service for facilities that are open seven days a week from early morning through late evening. The position may require working evenings, weekends and holidays.
Work Environment:
Frequently requires exposure to wet, humid (non-weather) conditions; occasionally requires exposure to toxic or caustic chemicals and exposure to blood-borne pathogens and may be required to wear specialized personal protective equipment. Work is generally in a moderately noisy location.
Physical Job Requirements:
Employee must have swimming proficiency and endurance, and is frequently required to walk, stand, talk, listen and hear, and reach with arms/hands; continuously use hands/fingers dexterously, and sit; and on occasion climb, balance, stoop, kneel and/or crouch in the performance of the job. Exerting up to 50 lbs. pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects, including the human body.
Pay and Benefits Information:This position is a non union position. Step placement is based on experience and qualifications. The City of IGH offers comprehensive benefits including health, dental, vision, life, disability, and pension.
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The City of Inver Grove Heights offers a competitive benefit package including but not limited to Health Insurance, Flexible Compensation (cafeteria plan for use toward employee premiums with excess (if any) paid to employee), Vacation Leave, Personal Leave (or Sick Leave for Police Officers), Holiday pay, Life insurance, Long-term Disability Insurance, Minnesota Public Employee Retirement Association (PERA) Retirement benefits, and Employee Assistance Programs. Optional Dental, Vision, Short-term Disability Insurance, Flexible Spending Accounts, and Deferred Compensation Plans also offered. Part-time benefit contributions are prorated, and all union benefits levels are subject to negotiated contracts.
Follow this link for more details on our insurance plans:
01
Please check all certifications that you currently hold.
- Red Cross Lifeguard
- Red Cross Water Safety Instructor
- Red Cross Lifeguard Instructor
- None
02
How many years of experience do you have as a lifeguard?
- None to less than one year
- 1 - 3 years
- 3+ to 6 years
- 6+ to 9 years
- More than 9 years
03
How many years of experience do you have as a water safety instructor?
- None to less than one year
- 1 to 3 years
- 3+ to 6 years
- 6+ to 9 years
- More than 9 years
04
How many years of experience do you have hiring, training, and scheduiing staff?
- None to less than one year
- 1 to 3 years
- 3+ to 6 years
- 6+ to 9 years
- More than 9 years
05
Please check all the types of aquatics facilities you have experience supervising.
- Indoor Aquatics Facility: Water ParkLap PoolDive Well
- Outdoor Aquatics Facility: Water ParkLap PoolDive Well
- No experience supervising an aquatics facility
06
Please check all areas below for which you have at least one year of Aquatics Program experience.
- Preparing program budgets
- Researching trends and best practices
- Marketing and/or promoting aquatics programs
- Planning and coordinating staffing schedules
- Planning and coordinating aquatics program schedules
07
Do you have experience working in a municipal or school setting?
08
Do you have experience working at another aquatics center such as a YMCA, or Lifetime Fitness, etc.?
09
Why are you interested in the Aquatics Program Supervisor position at the Veteran's Memorial Community Center (VMCC)?
Required Question
