The roleAs an applied research engineer, you'll own customer engagements end-to-end: understanding their data, their workflows, and their problems, then building and deploying agents that deliver real value. For our largest customers, you'll train custom models tailored to their specific needs. For others, you'll take what you learn and bring it back to improve our general agents.
What you'll do- Train and post-train models for enterprises, from environment design through deployment
- Own engagements end-to-end, working directly with technical and business stakeholders
- Navigate new customer architectures, data systems, and requirements quickly
- Surface learnings from customers and contribute them back to our platform
- Collaborate across research, product, and infrastructure to define architectures, evaluation frameworks, and best practices
What we're looking for- Meaningful AI research experience, either in industry or academic work
- Comfort diving into unfamiliar codebases and training models on real-world, messy data
- Strong problem-solving skills, especially in ambiguous, fast-changing environments
- Ability to work directly with customers: listening, empathizing, and understanding how their organizations operate
- Desire to own problems end-to-end and deliver outcomes
Strong candidates also have- Experience training or fine-tuning language models in production settings
- Background building RL environments, evaluation frameworks, or agent systems
- Previous experience as a founder or early engineer at a zero-to-one company
- Technical creativity through side projects, open source contributions, or published work
- Experience at companies with forward-deployed or customer-facing engineering cultures
Benefits & LogisticsThis role is based in San Francisco. We work from our office in the Mission. We offer:
- Competitive compensation and equity
- Generous health benefits
- Unlimited PTO
- Paid parental leave
- Daily lunches and dinners
- Transportation and relocation support
- Retirement plans
We sponsor visas. While we can't guarantee success for every candidate or role, if you're the right fit, we're committed to working through the process with you. We encourage you to apply even if you do not believe you meet every single qualification.
