Samtec

Applications & Technical Product Support Engineer (Optics)

Samtec • $120K — $150K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Electrical Engineering, Computer Engineering, Physics, or a related field.
  • Three or more years in optical module engineering, applications engineering, or technical support.
  • Strong communication, analytical, and problem-solving skills.
  • Collaborative, organized, detail-oriented, and comfortable working across teams.
  • U.S. citizen or resident alien for ITAR compliance.

Responsibilities

  • Develop and maintain expertise in Samtec optical products and translate customer requirements into solutions.
  • Provide hands-on design-in support through laboratory optical characterization and system-level debugging.
  • Apply knowledge of industry-standard protocols to position Samtec solutions effectively.
  • Partner with sales teams and customers to accelerate product adoption and create cross-functional alignment.
  • Create and maintain clear technical documentation and customer-facing resources.
  • Deliver engaging product training and technical presentations.
  • Support customers on-site and represent Samtec at trade shows and industry events.
  • Identify emerging market trends and collaborate with internal teams to shape future products.

Benefits

  • Generous bonuses paid three times per year.
  • Standard medical, dental, and vision benefits.
  • Group life and AD&D insurance.
  • Short and long-term disability coverage.
  • 401K with additional voluntary options.
  • Paid time off.
Full Job Description
Description

Position at Samtec, Inc

The salary range for this position would be in the range of $120 - $150K per year and is commensurate with experience + plus generous Samtec bonuses paid three times per year in February, August and late fall. Standard benefit offerings available are medical (HSA/PPO) dental, vision, group life, AD&D, short and long term disability, EAP, 401K plus other voluntary options, as well as paid time off.

Description: In this full-time, on-site role, you will collaborate with customers and cross-functional teams to support optical transceiver solutions for machine learning, medical, military, aerospace, and other advanced applications. This position offers a dynamic mix of technical problem-solving, teamwork, customer engagement, and occasional travel.

Responsibilities:
  1. Develop and maintain deep expertise in Samtec optical products, including FireFly™ Embedded Optical Modules, and translate customer requirements into effective technical solutions.
  2. Provide hands-on design-in support through laboratory optical characterization, performance measurements, and system-level debugging across signal integrity, power integrity, firmware, thermal management, and optical performance.
  3. Apply knowledge of industry-standard protocols to position Samtec solutions effectively and help customers achieve their system-level performance goals.
  4. Partner closely with sales teams, field application engineers, customers, engineering, and marketing to accelerate product adoption, share insights, and create strong cross-functional alignment.
  5. Create and maintain clear, accurate technical documentation, including data sheets, application notes, and other customer-facing resources.
  6. Deliver engaging product training and technical presentations for sales teams, partners, and customers.
  7. Support customers on-site and represent Samtec at trade shows and industry events.
  8. Identify emerging market trends and customer needs, then collaborate with internal teams to help shape future products and capabilities.

Required Qualifications:
  1. Bachelor's degree in Electrical Engineering, Computer Engineering, Physics, or a related technical field.
  2. Three or more years in optical module engineering, applications engineering, or technical support.
  3. Strong communication, analytical, and problem-solving skills; able to make complex concepts clear.
  4. Collaborative, organized, detail-oriented, and comfortable working across teams.
  5. U.S. citizen or resident alien, as required for ITAR compliance under 22 CFR 120.15.

Preferred Qualifications:
  1. Master's degree in a relevant field.
  2. Five or more years with optical modules, fiber optics, or high-speed RF electronics.
  3. Customer-facing technical support, applications engineering, or technical sales experience.
  4. Knowledge of opto-mechanical and electrical design, transceiver architectures, and communication protocols.


About Samtec

Samtec is a privately held $822MM global manufacturer of a broad line of electronic interconnect solutions, including High-Speed Board-to-Board, High-Speed Cables, Mid-Board and Panel Optics, Precision RF, Flexible Stacking, and Micro/Rugged components and cables. With 40+ locations serving approximately 125 countries, Samtec?s global presence enables its unmatched customer service. Samtec designs and manufactures products, including connectors, cable assemblies, and system solutions, for all markets and applications, including data center, telecommunications, industrial, medical, military, aerospace, and automotive industries.
Learn more about Samtec
Size
5,000 employees
Industry
Founded
1976

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