Position OverviewMagnitude Instruments, a leader in advanced spectroscopy solutions, is seeking a highly motivated Applications Scientist to join our dynamic and growing team. This customer-facing role is ideal for an individual passionate about scientific discovery, spectroscopy, and enabling researchers to achieve breakthrough results with cutting-edge instrumentation. The Applications Scientist will play a critical role in technical support, customer engagement, application development, and external scientific representation of Magnitude Instruments.
Key ResponsibilitiesExperimental Work & Application Development- Conduct experiments using company equipment to generate data for publications, demonstrations, application notes, and internal R&D support.
- Develop, refine, and optimize scientific protocols, workflows, and new application methods using Magnitude Instruments products.
- Produce technical data, figures, and visual content for use in marketing materials, the company website, and presentations.
Customer Education, Training & Support- Perform instrument installations and customer training sessions on-site or remotely.
- Provide technical support and troubleshooting to ensure customer success and satisfaction.
- Deliver seminars, workshops, and webinars focused on spectroscopy principles, best practices, and instrument operation.
- Conduct regular follow-on meetings with customers to ensure satisfaction and competency is maintained
- Perform and assist with distributor and partner training
Customer Engagement & Field Insight- Engage actively with academic and industrial customers to understand their scientific needs, pain points, and research challenges.
- Consult with current and prospective customers to help design experiments, overcome technical limitations, and identify the best solutions.
- Conduct customer surveys and gather structured feedback to guide product improvements, support initiatives and sales objectives.
Sales & Marketing Collaboration- Conduct product demonstrations and pre-sales consultations to help customers evaluate technology fit.
- Work closely with the sales team to identify high-value applications and strategic growth opportunities.
- Write and contribute to white papers, case studies, peer-reviewed manuscripts, application notes, and blog posts.
- Collaborate with Marketing to create engaging scientific content and ensure consistent, accurate messaging.
- Consistently post meaningful, substantive scientific content on the company's social media platforms and the website.
Industry Representation & Events- Attend scientific conferences, trade shows, workshops, and networking events as a professional ambassador of Magnitude Instruments.
- Stay current on advancements in spectroscopy and related fields, sharing insights with internal teams.
- Assist in organizing and executing company events, including training, product launches, and webinars.
Cross-Functional Collaboration- Act as a liaison to R&D by communicating customer feedback, unmet needs, and new application opportunities.
- Provide insight to improve documentation, manuals, software interfaces, and application notes.
- Serve as a customer-focused, professional representative of Magnitude Instruments in all interactions.
Qualifications- Master's degree required; Ph.D. preferred in a scientific or technical field (materials science, chemistry, physics, biology, etc.)
- Demonstrated hands-on research experience with experimental instrumentation (time-resolved spectroscopy experience preferred).
- Strong communication and presentation skills, including the ability to explain complex concepts to diverse audiences
- 3+ years of successful experience in technical or scientific field preferred but not required
- Ability to travel domestically and internationally 15-25% of time to attend conferences, installations, and demonstrations
- Strong technical writer
- Possess a valid driver's license
Compensation and Benefits- Base Salary: $90,000 - $110,000 (depending on experience)
- Compensation package may include performance bonuses, travel reimbursement, and other benefits depending on performance
- Generous Paid Time Off policies
- Comprehensive medical, dental, and vision insurance
Personal Attributes- Passionate about science
- Driven to produce quality, meaningful results
- Desire to help others
- Entrepreneurial mindset and comfort working in a growing company environment
- Self-starter who takes initiative and ownership of results
- Excellent communication skills
