Bachelor or Master of Science in Food Science, Chemistry, Biochemistry, or related field required.
3-5 years of industry experience preferred; internships or co-ops applicable.
Customer-facing technical consultation experience is strongly preferred.
Strong knowledge of food chemistry and formulation science necessary.
Extensive lab experience with analytical techniques and safe practices required.
Excellent communication and relationship-building skills needed for diverse audiences.
Experience developing formulations and testing protocols is preferred.
Responsibilities
Provide application support and technical expertise during customer interactions and troubleshooting.
Collaborate with various teams and partners to develop solutions that advance customer success.
Support business development through trade shows, seminars, and product demonstrations.
Develop and optimize formulations using GPC ingredients for innovation and commercialization.
Conduct laboratory experiments to analyze ingredient functionality in diverse applications.
Design independent testing protocols aligned with industry standards.
Generate technical materials that translate scientific findings into actionable insights.
Benefits
Comprehensive health benefits package including medical, dental, and vision coverage.
Opportunities for professional development and continuous learning.
Collaboration with cross-functional teams and exposure to diverse projects.
Supportive work environment focused on innovation and customer success.
Full Job Description
PRIMARY DUTIES & RESPONSIBILITIES:
Provide technical expertise and application support through customer meetings, presentations, virtual consultations, technical reports, and troubleshooting activities
Collaborate with commercial teams, customers, scientists, operations, quality, regulatory, and external partners to develop application solutions that support customer success and business growth
Support trade shows, technical seminars, customer visits, training programs, product demonstrations, and other business development initiatives to promote GPC ingredients and capabilities
Develop and optimize formulations utilizing GPC ingredients to address customer needs, support innovation initiatives, and drive commercialization opportunities
Assess, refine, and provide recommendations on new product concepts and prototypes as part of an iterative product development and commercialization process
Design, conduct, and analyze laboratory experiments to evaluate ingredient functionality and performance in food, nutraceutical, and personal care applications
Independently design testing protocols, experimental methodologies, and validation procedures aligned with project objectives, industry standards, and scientific best practices
Evaluate finished product performance and characterize ingredient attributes using analytical techniques, laboratory instrumentation, and sensory assessment methodologies
Generate technical literature, application guides, product documentation, customer-facing materials, summaries, and reports that translate scientific findings into actionable insights
Effectively manage multiple projects and priorities while ensuring timely completion of assignments and deliverables
Maintain accurate laboratory records, experimental data, and project documentation while adhering to safety, quality, and regulatory requirements
Perform other duties as assigned
EDUCATION, EXPERIENCE, AND/OR QUALIFICATIONS:
Bachelor or Master of Science degree in Food Science, Chemistry, Biochemistry, Microbiology, or other science-based curriculum is required
3-5 years of relevant industry experience is required
Relevant internships or co-op assignments may apply to experience
Experience supporting customers, providing technical consultation, or partnering with commercial teams in a customer-facing environment strongly preferred
Strong knowledge of food chemistry, organic chemistry, ingredient functionality, and formulation science
Extensive laboratory experience, including operation of laboratory equipment, analytical techniques, data collection, and safe laboratory practices
Strong customer-facing communication, presentation, and relationship-building skills, with the ability to effectively communicate technical information to diverse audiences
Ability to collaborate effectively with customers, commercial teams, suppliers, and cross-functional stakeholders to deliver application solutions and support business objectives
Demonstrated understanding of ingredient performance within food, nutraceutical, or personal care formulations
Experience developing formulations, testing protocols, and technical documentation preferred
Proficiency with Microsoft Office Suite and experience utilizing ERP systems, laboratory information management systems (LIMS), and other scientific software tools
Strong analytical thinking, problem-solving abilities, and attention to detail
Demonstrated ability to work independently, manage multiple priorities, and drive projects to completion
WORK ENVIRONMENT & TRAVEL
Combination of laboratory, office, and customer-facing work environments, supporting both technical development and commercial initiatives
Approximately 60-80% of work time is spent performing laboratory and application development activities, with the remaining time dedicated to customer engagement, technical presentations, project collaboration, business development support, and related activities
Frequent exposure to laboratory equipment, ingredients, chemicals, moving mechanical parts, fumes, and airborne particles while following established safety procedures
Travel up to 40% may be required to support customer visits, technical service activities, product demonstrations, trade shows, industry conferences, training programs, supplier meetings, and other business development initiatives
