Applications EngineerAGV, Technology Options & Advanced Material Movement SolutionsCharlotte, North Carolina | North America | Extensive TravelAs our business continues to expand, we're looking for an experienced
Applications Engineer to become one of our leading technical specialists, helping customers evaluate, experience, and successfully adopt our growing portfolio of technologies.
This is not a desk-based engineering role.
This is a highly visible, customer-facing position where you'll spend time in factories, warehouses and distribution facilities, working directly with customers, demonstrating technology, validating applications and supporting successful implementation.
If you enjoy solving real-world problems, working with innovative technology and seeing first-hand how your work helps customers improve their operations, we'd love to hear from you.
What You'll Be Working WithYou'll support customer evaluations, demonstrations and implementation activities across:
- AGV solutions
- Technology Options
- Multi-Link applications
- Advanced material movement technologies
- Emerging automation solutions
- Future product introductions
This role offers the opportunity to become one of MasterMover's leading field application specialists, helping customers solve complex material movement challenges with some of the industry's most innovative technologies.
What You'll DoCustomer Evaluations & Application Validation- Conduct customer site evaluations and operational assessments.
- Understand material movement challenges and application requirements.
- Assess the suitability of MasterMover technologies for customer operations.
- Identify operational considerations, constraints and implementation requirements.
- Produce clear, decision-ready application assessments.
Demonstrations & Proof of Concept Activities- Plan, prepare and deliver engaging customer demonstrations.
- Conduct AGV and Technology Options trials in real operating environments.
- Demonstrate the value of automation, safety and productivity improvements.
- Gather customer feedback and performance observations.
- Document outcomes and recommended next steps.
Implementation & Adoption Support- Support commissioning and route validation activities.
- Assist with site acceptance and customer handover.
- Deliver operator familiarisation and product training.
- Help customers successfully adopt new technologies within their operations.
- Act as a trusted technical resource throughout the customer journey.
Product & Technology Expertise- Develop deep expertise across AGVs, Technology Options and advanced material movement solutions.
- Support new product launches and introduction activities.
- Provide valuable customer and market feedback to internal teams.
- Contribute to the continuous improvement of products, training and best practices.
What We're Looking ForEssential- Practical AGV experience.
- Experience supporting automation, robotics, intralogistics or material handling applications.
- Customer-facing technical experience.
- Strong communication and presentation skills.
- Mechanical and technical problem-solving capability.
- Ability to work independently in customer environments.
- Willingness to travel extensively throughout North America.
- A passion for technology and customer success.
Highly Desirable- AGV or AMR deployment experience.
- Equipment demonstration or proof-of-concept experience.
- Industrial automation experience.
- Manufacturing, warehousing or logistics experience.
- Experience training customers or end users.
- Experience supporting technology adoption programmes.
Why This Role Is DifferentThis is not a traditional sales engineering position.
Sales owns the commercial opportunity. Product and Engineering teams own detailed solution design and technical approval.
Your role is to:
- Evaluate applications
- Demonstrate technology
- Validate product and technology fit
- Support customer implementation
- Deliver operator training
- Drive successful customer adoption
You will be the person who helps customers experience what's possible and build confidence in the technology.
What Success Looks LikeYou'll be successful when you consistently deliver:
- Decision-ready application assessments
- Safe and conclusive demonstrations
- Successful implementation and site acceptance
- Customers ready to operate and adopt the technology successfully
- Clear technical coordination, communication and escalation
Ready to Help Customers Experience the Future of Material Movement?Join
MasterMover Inc. as our
Applications Engineer and help customers move from interest in automation to confident, successful adoption of AGV, Technology Options and advanced material movement solutions.
