NFI Industries

Applications Engineer

NFI Industries$90K — $110K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering (Mechanical, Electrical, Software, Computer Science, or related field) required; Master's preferred.
  • 3+ years of experience in application engineering, technical support, or solutions engineering roles.
  • Strong understanding of system integration, APIs, and application design principles.
  • Proficiency in programming languages and tools such as Python, C++, JavaScript, MATLAB, CAD, etc.
  • Excellent communication and presentation skills essential.
  • Strong analytical and problem-solving abilities required.
  • Ability to manage multiple projects and prioritize tasks effectively.

Responsibilities

  • Oversee the full lifecycle of application and AI solution development, from requirements gathering to deployment.
  • Collaborate with cross-functional teams to evaluate and recommend effective customer solutions.
  • Facilitate technical presentations and product demonstrations throughout the sales process.
  • Provide comprehensive application support during pre-sales and post-sales phases.
  • Act as a primary contact for technical inquiries from customers and stakeholders.
  • Conduct training sessions for customers, partners, and internal teams to enhance product understanding.
  • Troubleshoot and resolve technical issues during both deployment and operational phases.

Benefits

  • Hybrid work environment with occasional travel (up to 25%) to customer sites and training events.
  • Opportunity to work at the intersection of technical expertise and customer interaction.
  • Access to continuous learning and professional development opportunities in emerging technologies.
Full Job Description
Overview

The Applications Engineer serves as the technical bridge between customers, sales, product development, and operations teams. This role is responsible for delivering tailored solutions that fit the eco system between business and technical needs through a combination of strong technical proficiency and excellent communication and problem-solving skills. The Applications Engineer will need to understand complex requirements to customize tools or solutions as well as to provide technical support during pre- and post-sales phases to ensure successful deployment and performance of company products in customer environments. This position sits within Distribution Engineering Solutions (IDS), interfaces closely with Product and Solutions Design Teams, IT, and DSIT, and reports to the Manager, Applications & AI Engineering.

Responsibilities

Product Management
  • Oversee the full lifecycle of application and AI solution development:
    • Gather and understand complex business requirements.
    • Design and configure architecture to support requirements.
    • Test software or hardware applications to meet customer specifications.
    • Deploy, optimize, and maintain solution.
  • Collaborate with high functioning teams across the business spectrum to evaluate customer needs and recommend appropriate solutions.
  • Facilitate technical presentations and product demonstrations during the sales process.
  • Provide application support before, during, and after during the sales phase.
  • Serve as a primary point of contact for technical inquiries from customers and internal stakeholders.
  • Conduct product training sessions for customers, partners, and internal teams.
  • Troubleshoot and resolve technical issues during deployment and operational phases.

Documentation
  • Utilize NFI's document management system (PolicyTech/Navex/Lucid) to document requirements, configurations, and application workflows for internal and external use.
  • Ensure all new document releases follow the proper version control and approval processes.

Continuous Improvement
  • Stay current with emerging technologies, industry trends, and competitor offerings.
  • Enhance code quality, performance, and engineering efficiencies.
  • Contribute feedback to product development teams to inform roadmap and feature enhancements

Qualifications

  • Bachelor's degree in Engineering (Mechanical, Electrical, Software, Computer Science, or related field).
  • Master's degree preferred, but not required.
  • 3+ years of experience in an application engineering, technical support, or solutions engineering role.
  • Strong understanding of system integration, APIs, and application design principles.
  • Proficiency with relevant tools or programming languages (e.g., Python, C++, JavaScript, MATLAB, CAD, etc.).
  • Excellent communication and presentation skills.
  • Strong analytical and problem-solving abilities.
  • Ability to manage multiple projects and prioritize effectively.
  • Customer-focused mindset with demonstrated ability to translate technical details into business value.
  • Hybrid based with occasional travel to home offices, customer sites, trade shows, or training events (up to 25%).


Profit Center

PC-658

About NFI Industries

NFI Industries is a transportation and logistics company that provides a range of services, including warehousing, distribution, and transportation management. The company was founded in 1932 by Israel Brownstein and Samuel Rosenberg, and is headquartered in Mount Laurel, New Jersey. NFI Industries operates more than 50 million square feet of warehouse space and has a fleet of over 4,000 tractors and 9,000 trailers. The company serves a variety of industries, including retail, food and beverage, and healthcare.
Learn more about NFI Industries
Size
13,000 employees
Industry
Founded
1932

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