Location: Commerce Place
Category: Information Technology
Department: IT Analysis
Job Type: Full Time
Union Name: Non Union
Work Schedule: Day
Length Of Shift(s) In Hours: 8
Shift Details: Monday-Friday
Hours/Week: 40
Weekend Requirements: No
Holiday Requirements: No
On Call Requirements: Yes
Key Responsibilities:
- Maintains and optimizes current system applications, including Epic.
- Ensures system application updates are working properly before updates are loaded into the live system by coordinating testing and update dates with users and vendor; integrates new applications in the existing health information system according to implementation schedule.
- Acts as liaison between users and the software vendors; guides the modification of system applications in instances where current applications impede performance or where changes will enhance performance.
- Facilitates end users' ability to understand and maximize use of the software to perform daily operations; works with I.T. Education staff to develop specialized training and educate users in system optimization.
- Responds to user questions with timely answers and/or referral to appropriate department/person.
- Coordinates with Business Analysts to provide expertise in development of reporting tools.
- Independently manages IT projects in collaboration with Operational and Clinical subject matter experts.
Qualifications:
- Bachelor's degree in health care related field, Information Systems or Business Management. Equivalent, relevant experience may be substituted for a degree.
- 7 years experience as an Application Analyst or similar experience in a healthcare related I.T. position (or equivalent clinical role).
- One or More of the following Epic Certifications required: Grand Central, Prelude, Cadence, Referral, HIM and RTE Project management skills and experience with project management tools required.
- Work experience: Experience with CHA clinical, financial, and administrative software, as appropriate to the role.
- Business skills: Strong interpersonal skills with demonstrated ability to work in a team-based setting to improve care systems.
- Strong analytical skills Solid understanding of EHRs and databases.
- Critical eye for risk analysis, monitoring and quality assurance.
- Good written and oral communication skills Demonstration of ongoing growth in skillsets and responsibilities.
- Demonstrated project management experience.
- Significant experience working in a complex health care organization and deploying systems to meet user needs.
- Demonstrated experience working with cross functional groups and varied needs.
Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.
