Application Systems Analyst

JOB TITLE: Application Systems Analyst

Department: Information Technology

FLSA Status: Exempt

ABOUT THE ROLE:

We are looking for an Application Systems Analyst who is driven to make a positive impact on the employee experience. You are a strategic thinker with a bias for action. You have a relentless pursuit of excellence while bringing others along. You do not settle for mediocrity and are comfortable with challenging the status quo. If you're always looking for more efficient and innovative ways of working, are thoughtful, intentional, and collaborative, we would love to talk to you!

The Application Systems Analyst is responsible for oversight, maintenance, and proactive solution delivery related to our Core System, FISERV DNA. The role provides Core application system expertise, manages Core applications, provides liaison support between customers and Core application vendor provides troubleshooting support for applications, and performs applications upgrades and enhancements. This is an exciting opportunity to bring forth new ideas and see those ideas come to life!

WHAT YOU WILL DO:

• Create, modify, and update system jobs, schedules, and procedures to comply with new operational solutions.
• Develop prototypes, proofs of concept, and solutions by combining technical expertise with a solid understanding of basic software design concepts throughout the software development lifecycle.
• Determine best solution given requirements for applications.
• Responsible for system analysis, coding, testing, debugging, and documentation.
• Responsible for identifying areas of improvement in existing code and implementing those improvements.
• Responsible for facilitating the effective use of computerized information systems by applying a comprehensive knowledge of technology support, automate and improve existing systems.
• Monitor and ensure application bandwidth utilization, performance and stability remains at acceptable levels
• Provides application security sufficient to meet the Credit Union's needs and regulatory requirements
• Develops and maintains documentation including but not limited to written and operating procedures
• Analyze projects to identify and propose solutions to IT management which may include opportunities to automate functions, streamline data interaction between systems and provide accurate, efficient and effective operations by general Credit Union staff.
• Able to self-direct to automate and improve business processes and interactions with limited guidance.
• Participates in discussions with Engineers and technical leaders to help define the team's technology roadmap and vision.
• Installs, tests, and maintains Core related application software, including but not limited to upgrades, patches and critical fixes
• Supports cross functional business needs as needed
• Troubleshoot server and application issues
• Consistently meets deadlines and project deliverables.
• Efficiently produces quality work products that align with varying levels of difficulty and turnaround times.
• Effectively adjusts to changing and evolving priorities and expectations.
• Demonstrates decisiveness, integrity, flexibility, and critical thinking that advances team, department, and organizational success.
• Demonstrates excellent written, verbal, and interpersonal communication skills.
• Demonstrates excellent customer service skills to both internal and external audiences.
• Demonstrates commitment to SCU Values.
• Successfully manages unexpected situations using anecdotal and factual data to resolve challenges optimally.
• Establishes and maintains collaborative relationships with all levels of teammates across the organization.
• Maintain regular and punctual attendance.
• Other duties as assigned

WHAT YOU WILL BRING:

Required Qualifications:

• Associates degree or equivalent work experience in Computer Science, Information Technology, Fiserv DNA
• Two (2)+ years' experience in IT profession
• Two (2)+ years financial institution experience
• Two (2)+ years work related skill, knowledge, experience working with Fiserv DNA and Nautilus
• Two (2)+ years of hands-on experience administering DNA core system & automation system or related job automation system.
• One (1)+ year direct experience as an application analyst or equivalent
• Advanced knowledge of Fiserv products
• Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Visio).

Preferred Qualifications:

• Bachelor's Degree
• Intermediate Oracle experience
• Intermediate SQL experience
• Proficient with .NET, C#, PowerShell, Python
• Understanding of relational and non-relational data modeling and data analysis
• Intermediate experience with SOLID design principles, Object-Oriented Programming and Design, demonstrated through regular communication, usage, and presentation

Working Conditions:

• This is a hybrid role with work performed remotely as well as in an office and/or branch environment in the Greater Seattle area of Washington State.
• Team members may attend special off-hour meetings and seminars.
• The nature of work may include prolonged periods sitting at a desk and working on a computer.

Benefits:

Seattle Credit Union supports and invests in our employees. We offer many great benefits including zero contribution medical, dental, and vision plans for our employees. Additionally, SCU offers a generous paid time off program as well as a 401k plan with a dollar-for-dollar employer match up to 5%.

The compensation range may vary based on the candidate's geographic location.

The pay range for this role is:

68,450 - 102,675 USD per year (US SCU National)