Full Job Description
The Geomatics Application Specialist supports customer adoption, training, content development, demonstrations, and workflow enablement across Topcon's Reality Capture, Mobile Scanning, LiDAR, Scan-to-BIM, Scan-to-Civil, Digital Layout, BIM, and Digital Construction solutions.
The role works within the Geomatics Professional Services team and serves as a customer-facing resource supporting dealers, customers, sales teams, training initiatives, and technical events.
**Primary Responsibilities**
**Customer Enablement**
- Deliver instructor-led training (ILT) courses.
- Conduct virtual and in-person training events.
- Support customer onboarding and workflow adoption.
- Assist with customer success initiatives.
- Conduct workflow workshops and webinars.
**Demonstrations & Events**
- Deliver product demonstrations.
- Support field days, trade shows, and technical events.
- Assist with Proof of Concept activities.
- Support Technical Xperience and industry conferences.
**Content Creation**
Develop and maintain:
- eLearning courses
- Training videos
- User guides
- Quick reference guides
- Workflow documentation
- Sales support materials
- Knowledge base articles
**Workflow Support**
Provide workflow guidance related to:
- Reality Capture
- Mobile Mapping
- Mobile LiDAR
- Laser Scanning
- Scan-to-BIM
- Scan-to-Civil
- BIM Workflows
- Digital Layout
- Construction Verification
- Field-to-Finish Workflows
**AI & Knowledge Initiatives**
Support company AI initiatives through:
- Training content preparation
- AI-ready workflow documentation
- Prompt and content development
- Educational content generation
**Desired Experience**
Experience in one or more of the following:
- Surveying
- Geomatics
- GNSS
- Total Stations
- Construction Layout
- BIM
- Civil Engineering Technology
- Reality Capture
- Mobile Mapping
- LiDAR
- Scanner
- CAD Software
- ESRI Software
Preferred exposure to:
- AutoCAD
- Civil 3D
- Revit
- Point Cloud Workflows
- Digital Construction Processes
**Travel Requirements**
- Up to 50% travel
- Customer sites
- Dealer locations
- Training centers
- Trade shows
- Topcon Events
