Bachelor's degree in mechanical, Controls, or related Engineering discipline.
Fluency in Spanish and English.
3 to 5 years of experience in an engineering role, preferably in automation.
Strong understanding of mechanical systems and manufacturing processes.
Familiarity with Robot programming (Fanuc, ABB, Kuka, etc.) is desirable.
Experience with SolidWorks and MS Office Suite.
Excellent problem-solving and independent work skills.
Responsibilities
Provide product technical support in pre-sale and post-sale processes.
Accompany sales teams to identify opportunities and assist in closing sales.
Conduct product demonstrations and presentations at tradeshows and customer sites.
Develop novel applications for ATI products and create supporting documentation.
Troubleshoot technical issues and offer timely solutions to customers.
Manage customer support cases using Salesforce.
Engage in continuous improvement initiatives for product and process innovation.
Benefits
Opportunity to work in a leading developer of robotic technologies.
Remote work position based in Texas covering both the US and Mexico.
Exposure to a variety of industries and applications for robotic solutions.
Engagement in continuous improvement and innovation initiatives.
Full Job Description
This position is part of Novanta's ATI Industrial Automation business unit. ATI is the world's leading developer of robotic end of arm technologies. ATI end-effectors enhance productivity and flexibility of robotic and automated solutions across a wide spectrum of industries through capabilities such as automatic tool changing, force-torque sensing, material removal, and more. Since 1989, their commitment to engineering excellence, superior quality, and customer-focused support drives them to innovate and continuously improve the most reliable automated solutions available.
Summary
ATI Industrial Automation is seeking a dynamic, proactive and bilingual (Spanish speaking) Application Engineer to manage our Tool Changer and Material Removal product lines. This role is a perfect fit for an individual with a strong foundation in engineering principles and a passion for robotics and automation. It is a remote role based in Texas covering the US and Mexico.
Primary Responsibilities
Provide product technical support to customers in the pre-sale and post-sale process
Accompany sales personnel on customer visits to identify new opportunities and assist in closing sales by providing technical expertise and product knowledge.
Conduct product demonstrations using Robots and presentations to showcase product capabilities at tradeshows, conferences, and customer sites.
Develop novel applications for ATI products using Robots and publish videos and application notes
Troubleshoot technical issues and provide solutions to customers in a timely fashion.
Use Salesforce for case management and customer support.
Participate in continuous improvement initiatives to drive product and process innovation.
Required Experience, Education, Skills, Training and Competencies
Bachelor's degree in mechanical, Controls, or related Engineering discipline.
Spanish and English fluency.
3 to 5 years of experience in an engineering role, preferably in the automation industry.
Strong understanding of mechanical systems and manufacturing processes.
Experience and familiarity with Robot (Fanuc, ABB, Kuka, etc.) programming is desirable.
Experience with SolidWorks and MS Office Suite.
Excellent problem-solving skills and the ability to work independently.
Strong communication and interpersonal skills to effectively interact with team members and clients.
Travel Requirements
Up to 40%
About Novanta
Novanta Inc. is a leading global supplier of precision photonic and motion control components and subsystems. The company was founded in 1968 and is headquartered in Bedford, Massachusetts. Novanta's products are used in a variety of applications, including medical and life sciences, industrial automation, and aerospace and defense. The company operates in North America, Europe, and Asia, and is committed to providing innovative solutions that enable its customers to improve their productivity and performance. Novanta is publicly traded on the NASDAQ stock exchange under the ticker symbol NOVT.
