3+ years of experience in manufacturing or CNC programming.
In-depth knowledge of CNC machining and control systems.
Familiarity with CAD/CAM software.
Experience with multi-axis milling and turning machines.
Strong understanding of GD&T principles.
Excellent communication and interpersonal skills.
Responsibilities
Provide exceptional technical and sales support to customers and partners.
Excel in pre-sales by showcasing technical expertise and relevant solutions.
Manage client experiences during software deployment with precision.
Empower customers through effective post-sales training.
Resolve complex technical issues while collaborating with stakeholders.
Stay updated on market trends to ensure timely fulfillment of commitments.
Benefits
15 paid vacation days plus 13 paid company holidays.
100% remote work flexibility.
Direct deposit payroll for payment security.
Pre-tax reimbursement for medical expenses.
Comprehensive healthcare coverage including medical, dental, and vision.
Life insurance and disability coverage.
Simple IRA retirement plan with company match up to 3%.
Opportunities for targeted job-related training and workshops.
Dynamic and supportive team environment for personal and professional growth.
International working environment with a stable and innovative company.
Full Job Description
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Contract details
$90,000-$130,000/year
At-will employment
As soon as possible
Join the #TEAMCAMFORCE!
Your main tasks
Elevate Customer Experiences
Provide outstanding technical and sales support to our valued customers, clients, dealers, and partners.
Strive for excellence in every interaction, ensuring our stakeholders receive exceptional service.
Pre-Sales Technical Mastery
Harness your technical expertise to shine in the pre-sales phase.
Demonstrate your knowledge by asking appropriate questions and sharing relevant / appropriate examples of solutions to a particular manufacturing challenge.
Software Deployment and Customer Empowerment
Take charge of the client experience with precision and finesse.
Empower customers through comprehensive post-sales training, transforming them into proficient software users.
Resolve complex technical issues while collaborating closely with internal and external stakeholders, resulting in client satisfaction and the increase in our resulting revenue.
Stay at the forefront of market trends, ensuring alignment with schedules, and guaranteeing the timely fulfillment of our commitments.
Your profile
Experience
At least 3+ years of Manufacturing (machine tool operator, precision mechanic, toolmaker, mechanical engineer) and/or CNC programming experience of multiple parts, materials, and metal removing processes.
Technical skills
Demonstrate in-depth knowledge of CNC machining, CNC control systems, CNC machine tools.
Knowledge of CAD/CAM software.
Experience with milling and turning machines (multi-axis preferred).
Proficient in using and troubleshooting software applications.
Strong GD&T (Geometric dimensioning and tolerancing) knowledge.
Excellent computer skills (MS Office Tools, familiarity with Salesforce).
Personal skills
Excellent communication skills, both written and verbal in English.
Strong interpersonal skills and the ability to build positive relationships with customers and other stakeholders.
Strong problem-solving skills and an analytical mindset to identify and resolve complex technical issues.
Strong organizational, time management skills and a good dose of resilience to manage and prioritize multiple support requests and projects/missions.
Self-motivated individual who demonstrates independence and is highly goal oriented.
Enthusiasm for innovative technologies and solutions.
Other requirements:
Location: US West or Michigan
US citizenship
Valid driving license.
Flexibility to travel domestically, and travel internationally occasionally.
Why us?
Vacation: 15 paid vacation days to start plus 13 paid company holidays
Strong compensation package: A fixed salary together with a variable
Telecommuting: Remote work 100%
Payment flexibility and paycheck security: Direct deposit payroll
Flexible spending reimbursement account: Get your medical expenses reimbursed on pre-tax basis!
Healthcare: Medical, dental and vision group insurance - Disability insurance
Life Insurance
Retirement: Simple IRA retirement plan with company match up to 3%. No vesting period
Promotion of personal development: Targeted job-related training measures and workshops
Stimulating working environment: Be part of a dynamic and highly motivated team. Grow professionally and personally with us!
International working environment: A varied and challenging role in a highly multinational, stable and innovative company and a well-established local team in the US