Certifications in access control and video platforms (e.g., AMAG, Lenel, Milestone)
At least three years of experience in programming and troubleshooting security systems
Advanced knowledge of leading security system providers
Strong decision-making and problem-solving skills
Ability to interpret complex technical documentation
Proficient in MS Office Suite and excellent communication skills
Responsibilities
Integrate electronic security systems for cohesive solutions
Configure LAN and wireless networks for optimal performance
Diagnose and troubleshoot system issues effectively
Collaborate with teams and users for software deployment
Resolve software-related issues and engage technical resources
Escalate critical problems to minimize project impact
Coordinate project timelines and resources efficiently
Lead end-user training and manage licensing for successful adoption
Benefits
Comprehensive medical, dental, and vision insurance
Basic life and AD&D insurance
Retirement plan and disability insurance
Eight paid holidays, five sick days, and four personal days annually
Vacation time accrued at 3.08 hours biweekly, with payout only as required by law
Full Job Description
Overview
Job Description
Allied Universal® is hiring an Application Engineer. The Application Engineer supports installation and service teams with software integration, ensuring seamless operation between multiple software applications. Responsibilities include troubleshooting, programming, system commissioning, upgrades, and advanced diagnostics.
RESPONSIBILITIES:
Integrate electronic security systems to deliver cohesive, advanced solutions
Configure LAN and wireless networks to ensure reliable connectivity and performance
Diagnose and troubleshoot system issues for optimal functionality
Collaborate with project teams and end users to support software deployment and usage
Resolve software-related issues, engaging technical resources when necessary
Escalate critical problems promptly to minimize project impact
Coordinate project timelines and resources with the management team for efficiency
Lead end-user training and manage licensing to ensure successful adoption and continuous development
QUALIFICATIONS (MUST HAVE):
High school diploma or equivalent
Certification(s) with access control systems and video platforms, such as AMAG, Lenel, Milestone, Genetec, Software House, or similar
Minimum of three (3) years of experience programming and troubleshooting access control and video systems
Advanced knowledge of industry-leading security system and equipment providers
Decision-making and problem-solving ability
Ability to read and understand advanced technical information and documentation
Proficient with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word)
Excellent verbal and written communication skills, with internal and external stakeholders
Ability to establish and maintain effective working relationships with both internal and external customers
PREFERRED QUALIFICATIONS (NICE TO HAVE):
College degree in computer science, engineering, or related field
BENEFITS:
Salary range: $100,000 - $125,000 annual
Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
