Full Job Description
Job title: Site Reliability Engineer (SRE)
Location: Phoenix AZ
Client: banking
We are looking for 6+ years exp on Site Reliability Engineer (SRE) with strong Java , Observability(Splunk, ELK)and cloud fundamentals to support and improve production systems.
The role focuses on incident management, troubleshooting, and system reliability, with minimal involvement in core development.
This role focuses on automation, observability, incident management, and cross-team coordination to drive operational excellence.
Key Responsibilities Maintain reliable, scalable, and secure production environments. Implement and manage monitoring, alerting, and logging solutions. Contribute to defining and tracking SLIs/SLOs and support error budget practices.
Automate operational tasks to improve efficiency and reduce manual effort.
Perform troubleshooting and Root Cause Analysis (RCA) for production incidents.
Optimize system performance, availability, and capacity. Maintain runbooks, SOPs, and incident documentation in Confluence. Adhere to change management, deployment governance, and disaster recovery standards. Support incident response for critical production services.
Collaboration Tools Coordinate with external vendors and internal cross-functional teams.
Work closely with Engineering, Product Owners, and Operations teams. Manage incidents and changes using ServiceNow JIRA. Collaborate through Slack and structured communication
