Application Consultant

eCIFM Solutions Inc.

• $90K — $110K *
US-AnywhereRemote in San Ramon, CA
Enterprise Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of experience in client advisory roles
  • Expertise in TRIRIGA, Archibus, or ServiceNow
  • Strong analytical and documentation skills
  • Experience with process mapping and gap analysis
  • Proficiency in working with databases and web services
  • Ability to build and maintain client relationships
  • Knowledge of Quality Assurance processes

Responsibilities

  • Serve as a trusted advisor, developing tailored recommendations for clients.
  • Create clear specifications for software implementation based on client needs.
  • Document and define client business requirements and application specs.
  • Develop process diagrams, use cases, and functional design documents.
  • Ensure accuracy of all documentation and reports for customers.
  • Troubleshoot and resolve installation issues for clients.
  • Oversee the Quality Assurance function for implementations.

Benefits

  • Flexible work schedule
  • Opportunities for professional development
  • Collaboration with cross-functional teams
  • Access to the latest technologies
  • Strong emphasis on building client relationships
Full Job Description
  • Serve as a trusted Advisor to clients. Fully engage with clients as the subject matter expert to develop recommendations.
  • Create clear and comprehensive specifications for (TRIRIGA, Archibus, ServiceNow) implementation to meet the client's requirements.
  • Define and document client's specific business needs and application requirements.
  • Create the process diagrams, use cases, gap analysis, functional design document and reporting specifications.
  • Develop strong customer relationships to ensure all documentation, data and reports are accurate and comprehensive.
  • Troubleshoot issues and problems discovered on customer's installation.
  • Oversee the Quality Assurance function
  • Collaborate cross functionally; Provide technical and analytical guidance to Application Development team.
  • Work with databases, web services, Java and other technologies as required.
* Ladders Estimates

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