Application Consultant

eCIFM Solutions Inc.

• $100K — $120K *
San Ramon, CA 94582In-Person
Enterprise Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of experience in client advisory roles
  • Proficiency in TRIRIGA, Archibus, and ServiceNow
  • Strong documentation and specification skills
  • Experience with process diagrams and functional design
  • Ability to troubleshoot technical issues effectively

Responsibilities

  • Act as a trusted Advisor and subject matter expert for clients
  • Develop comprehensive specifications for implementation projects
  • Document client's business needs and application requirements
  • Create process diagrams, use cases, and gap analyses
  • Build and maintain strong customer relationships
  • Oversee Quality Assurance to ensure project excellence
  • Collaborate with the Application Development team to provide guidance

Benefits

  • Flexible work environment
  • Opportunities for professional development
  • Health and wellness programs
  • Collaborative and inclusive company culture
Full Job Description
  • Serve as a trusted Advisor to clients. Fully engage with clients as the subject matter expert to develop recommendations.
  • Create clear and comprehensive specifications for (TRIRIGA, Archibus, ServiceNow) implementation to meet the client's requirements.
  • Define and document client's specific business needs and application requirements.
  • Create the process diagrams, use cases, gap analysis, functional design document and reporting specifications.
  • Develop strong customer relationships to ensure all documentation, data and reports are accurate and comprehensive.
  • Troubleshoot issues and problems discovered on customer's installation.
  • Oversee the Quality Assurance function
  • Collaborate cross functionally; Provide technical and analytical guidance to Application Development team.
  • Work with databases, web services, Java and other technologies as required.
* Ladders Estimates

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