What You'll do:Groundswell is looking for an experienced Director to provide integrated program management support for our delivery teams, drive implementation success, and act as a trusted advisor to our clients. Directors help scale our business by providing expert guidance on solution delivery and integrating cutting-edge Appian solutions into our clients' architecture, career management for our delivery teams, and sales support. They will mentor our delivery teams on best practices for advanced technical solutions and platform design and implement internal processes and tools to improve the efficiencies of the business.
Key Responsibilities: • Guide clients on implementation, agile delivery, integration, scalability, configuration management, DevSecOps, and other program initiatives as needed to drive program success
• Coordinate architects to work with client enterprise architecture teams to design and deliver solutions that fit their unique needs and ecosystems
• Coordinate implementation teams through complex technical solutions with Appian and tangential technologies
• Support pre-sales activities to close new business - scope/level of efforts, respond to proposals, prepare SOWs, advise on project approaches, and present methodologies
• Evaluate emerging or incumbent technologies for value and fit in client or back-office implementations
• Create and document implementation best practices as well as knowledge base articles for internal enablement
• Provide thought leadership on process improvement and delivery practices
• Support internal solutions, infrastructure, and tools
• Career management, mentorship, training, and enablement of resources
Required Qualifications • 5+ years of experience with Appian solutions
• 10+ years of related IT experience
• Bachelor's Degree (or equivalent) or higher in Computer Science, Information Systems, Systems Engineering, or related area
• Strong experience with Agile delivery
• Experience evaluating and resolving issues found during project implementation
• Experience with PaaS/SaaS configuration and support processes
• Strong communication skills and ability to convey complex concepts in an easy-to-understand manner, both verbally and written; active listening skills to gather key information from internal and external partners; analytical and strategic foresight
• Strong organizational skills, attention to detail, ability to work in a high-paced environment, multi-task (prioritize and manage), and work both independently and as a team (team-building skills including courtesy, professionalism, and a "do whatever it takes attitude")
- This is a hybrid position (on-site McLean VA / remote)
Experience Working In The Following Technologies Required: • PaaS/SaaS or Low-Code Platforms (e.g. ServiceNow, Salesforce, Appian, Pega, Outsystems, Bizagi)
• RDBMS (e.g. Oracle, SQL Server, MySQL)
• Authentication (e.g. SAML, Kerberos, OAuth, LDAP)
• Web services, Integrations and Middleware (e.g. RESTful/SOAP, Mule/IIB/Fusion)
• Cloud Computing/IaaS (e.g. AWS, Azure, Google Cloud)
Desired Qualifications: • Active Appian Certification
• Programming/Scripting (e.g. Java, C++/C#, Perl, Python)
• Data management and data visualization/BI
• Content management (e.g. CMIS, Alfresco, OpenText)
• DevSecOps
• Machine Learning, Artificial Intelligence
Skills:Certification:Why You'll Never Want to Leave:- Comprehensive medical, dental, and vision plans
- Flexible Spending Account
- 4% 401K Match (immediate vesting)
- Paid Time Off
- Tuition reimbursement, certification programs, and professional development
- Flexible work schedule
- On-site gym and childcare option
The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. At Groundswell, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
$183,760.00 - $308,181.00
NOTE: Groundswell does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Groundswell, and Groundswell will not be obligated to pay a placement fee.
