Appian Administrator (AWS)

Credence is seeking an Appian Administrator responsible for the administration, maintenance, and operational support of enterprise applications built on the Appian low-code platform. This position will support Credence's contract with the Defense Logistics Agency (DLA) and provide portfolio hosting support for multiple Appian applications and environments. The role plays a critical part in ensuring the availability, security, performance, and reliability of Appian environments hosted in Amazon Web Services (AWS). The ideal candidate has hands-on experience supporting Appian in cloud-based environments and collaborating with development, DevOps, and security teams to support mission-critical systems for federal customers. RESPONSIBILITIES Appian Platform Administration 3 Administer and maintain Appian AoK environments built for Contract Writing use cases within a DevSecOps platform 3 Manage Appian deployments, upgrades, patches, and hotfixes in accordance with vendor and organizational standards 3 Monitor application health, performance, logs, and system alerts; troubleshoot and resolve issues. 3 Manage users, groups, roles, and security permissions within Appian 3 Support application releases and environment promotions in coordination with development and DevOps teams 3 Maintain system documentation, runbooks, and standard operating procedures AWS Cloud Operations 3 Support Appian environments hosted in AWS, including EKS, IAM, CloudWatch, and related services 3 Monitor cloud infrastructure performance, availability, and cost 3 Assist with provisioning, scaling, backup, and disaster recovery strategies for Appian environments 3 Support security controls, patching, and compliance activities in AWS environments 3 Troubleshoot infrastructure-level issues impacting application performance or availability DevOps & Automation 3 Support CI/CD pipelines and deployment automation for Appian applications 3 Manage environments with Infrastructure-as-Code (IaC) using Terraform 3 Collaborate with development teams to ensure smooth application deployments and environment stability Security & Compliance 3 Enforce security best practices for Appian and AWS environments 3 Support audit readiness, logging, monitoring, and compliance requirements (e.g., NIST, FedRAMP, DoD, or similar frameworks as applicable) 3 Coordinate with cybersecurity teams to remediate vulnerabilities and implement security enhancements Requirements 3 US citizen with the ability to obtain and maintain a public trust 3 Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience) 3 Active CompTIA Security+ certification, or ability to obtain one within first 3 months 3 3+ years of experience administering Appian applications in enterprise environments 3 Experience with Kubernetes to include EKS or similar containerized technologies 3 Hands-on experience supporting applications hosted in AWS 3 Strong understanding of Linux-based systems and application hosting 3 Experience with monitoring, troubleshooting, and performance tuning 3 Familiarity with CI/CD pipelines and DevOps concepts 3 Ability to work independently and collaboratively in a fast-paced environment PREFERRED QUALIFICATIONS 3 Appian Administrator or Developer certification 3 AWS certifications (e.g., AWS Certified Solutions Architect, SysOps Administrator, or Cloud Practitioner) 3 Experience supporting government or regulated environments 3 Familiarity with SSO, IAM, and identity management integrations 3 Experience with scripting or automation (e.g., Bash, Python) 3 Exposure to FedRAMP, DoD, or other compliance frameworks