Job Details Working Title: Appeals Officer Job Class: Revenue Tax Specialist Principal Agency: Revenue Dept - Job ID: 97579
- Location: St. Paul
- Telework Eligible: Yes
- Full/Part Time: Full-Time
- Regular/Temporary: Unlimited
- Who May Apply: This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 10/20/2026.
- Date Posted: 10/13/2026
- Closing Date: 10/27/2026
- Hiring Agency/Seniority Unit: Revenue Dept / Revenue (inc Assessors)-MAPE
- Division/Unit: Appeals & Legal Services / ALSD-Appeals 2
- Work Shift/Work Hours: Not Applicable Shift
- Days of Work: Monday - Friday
- Travel Required: No
- Salary Range: $35.30 - $52.35 / hourly; $73,706 - $109,306 / annually
- Job Class Option: Appeals
- Classified Status: Classified
- Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
- FLSA Status: Nonexempt
- Designated in Connect 700 Program for Applicants with Disabilities : Yes
Job Summary This posting may be used to fill multiple vacancies. Administrative appeals work supports the Minnesota Department of Revenue's mission to make the revenue system work well for Minnesotans. It provides taxpayers with an independent forum to reconsider and resolve tax disputes at the administrative level. Revenue Tax Specialists (Appeals Officers) play an important role in the tax compliance process by independently reviewing complex sales and use tax disputes and determining appropriate resolutions.
This position is responsible for resolving the Department's most advanced, complex, and specialized sales and use tax administrative appeals. Appeals Officers independently evaluate disputed tax issues by reviewing case files and taxpayer appeals, conducting legal and technical research, and applying relevant tax laws, rules, policies, and procedures. They conduct conferences with taxpayers and their representatives to clarify issues, evaluate the merits of the appeal, and work toward appropriate resolutions.
Key responsibilities include analyzing complex tax disputes, evaluating evidence and arguments, negotiating with taxpayers or their representatives when appropriate, and preparing notices of determination, settlement documents, and other formal appeal documents. The position also communicates and collaborates with Department employees to resolve cases and ensure consistent application of Minnesota tax law and Department policies.
In addition to administrative appeals work, this position provides assistance to Minnesota Attorney General attorneys who litigate tax matters in Tax Court and performs other related duties as assigned.
This position is eligible for hybrid telework. Employees living within 50 miles of the office will be required to work in the office at least 50% of the time each month. Employees may reside outside the state of Minnesota if they live in a state bordering Minnesota and are within 50 miles of the primary work location.
Existing employees who were approved to telework from a bordering state and live more than 50 miles from their work location before June 1, 2025, may retain this arrangement unless they move farther away.
Qualifications Minimum Qualifications - Tax and accounting knowledge, including knowledge of tax laws, regulations, court decisions, administrative policies and procedures, and accounting and auditing principles.
- Tax research and analysis experience, including researching complex tax issues, interpreting laws and regulations, evaluating evidence, and applying technical information to resolve problems.
- Experience resolving complex or disputed issues, including evaluating competing positions, identifying appropriate resolutions, and negotiating with customers, taxpayers, representatives, or other parties.
- Written and verbal communication skills, including the ability to explain complex technical information clearly and prepare professional written documents.
- Leadership or project management experience, including planning, coordinating, directing, or reviewing the work of others.
- Knowledge of sales and use tax laws, rules, and audit policies.
Preferred Qualifications - Extensive experience in independent research, statutory interpretation, and re solution of difficult sales and use tax issues.
- Experience in dispute resolution.
- Extensive experience in tax compliance activities.
- Knowledge of GenTax and audit templates for sales and use tax.
- Knowledge of court decisions and Department positions and policies as they relate to sales and use tax issues.
- Significant knowledge of sales and use tax laws, rules, and audit policies.
Physical Requirements Requires occasional moving of articles such as boxes, accounting records, laptop computer, and portable printer.
Additional Requirements As part of an offer of employment, a fingerprint-based background check will be conducted in accordance with IRS Publication 1075. This will include, but is not limited to, verification of degrees and licensures, state and federal criminal history checks, and a review of tax filing and payment history. All individual income tax filing and payment obligations must be current prior to interviewing for this position.
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). The Department of Revenue is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. MDOR does not participate in E-Verify
Application Details How to Apply Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us . For additional information about the application process, go to http://www.mn.gov/careers .
Contact If you have questions about this position, contact Jessica Pearo at jessica.pearo@state.mn.us or 651-556-4084 .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Jessica Pearo at jessica.pearo@state.mn.us .
If you need a reasonable accommodation for this interview and/or testing process, please contact the Department of Revenue ADA Coordinator at revenue.eai@state.mn.us .?
