Role: APDS ServiceNow Admin
Location: Remote
Position: 1
Work Arrangement: Remote
Active Secret clearance is required.
Role OverviewWe are seeking an experienced APDS ServiceNow Admin to administer and support the integration between a custom-coded Account Provisioning/Deprovisioning System (APDS) and the ServiceNow platform. The role focuses on interface monitoring, workflow configuration, data reconciliation, incident resolution, access control, audit support, and change management while ensuring compliance with applicable government security, privacy, records-management, and authorization requirements.
Required Skills- Core Consulting Skills
- Agile Software Development Methodology
- Java Functional Validation
- Oracle Database
- ServiceNow implementation and administration
- ServiceNow workflow configuration and integration support
- Interface monitoring and data reconciliation
- Access control and incident resolution
- Change management and audit support
- Knowledge of government security, privacy, records-management, and authorization requirements
Key Responsibilities- Administer and support the integration between the custom-coded APDS and the ServiceNow platform.
- Monitor interfaces and troubleshoot integration issues to maintain reliable system operations.
- Configure and maintain ServiceNow workflows supporting account provisioning and deprovisioning processes.
- Perform data reconciliation to identify and resolve inconsistencies between integrated systems.
- Investigate and resolve incidents related to platform functionality, interfaces, and account provisioning workflows.
- Maintain access controls and support appropriate access management practices.
- Support audits by maintaining relevant records, documentation, and evidence.
- Coordinate change management activities and validate changes before and after implementation.
- Ensure compliance with applicable government security, privacy, records-management, and authorization requirements.
- Collaborate with application, infrastructure, and security teams to maintain stable and compliant operations.
Education RequirementBachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field is preferred.
Our Perks and BenefitsOur benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning experience, and provide care and support for you and your loved ones.
We also offer:
- Health Insurance with Dental & Vision
- 401K Plan
- Life Insurance, STD & LTD
- Paid Vacations & Holidays
- Continuous Skill Based Development and Career Advancement Opportunities
