Job SummaryWe are looking for an experienced Principal to join our team. As a Principal, you will own client relationships and carry full accountability for engagement success. You will lead delivery teams consisting of a combination of engagement managers, associates, analysts, and AI Operating System (AIOS) engineering team members, serve as the primary point of ownership for getting work done across the firm and with the client, and co-create new opportunities alongside the client executives you serve. Working closely with the Managing Director, who leads the most senior external commercial relationship, you will translate client priorities into outcomes, mobilize the internal team to deliver, and build the trust that expands each account over time.
This is a business leadership role first. We are looking for candidates who think about the health of the overall client business, not only the engagement in front of them: someone who can prioritize across competing demands, communicate a clear point of view to senior clients, develop the people around them, and understand how delivery, client satisfaction, and commercial growth connect. Technical fluency matters, but for this role we weight client leadership, people leadership, and business judgment above hands-on technical execution. We are particularly interested in candidates who operate with integrity, intellectual humility, and a long-term career commitment.
ResponsibilitiesClient Engagement Leadership- Own client relationships, serving as the trusted point of ownership clients rely on for delivery and outcomes
- Partner with the Managing Director on account strategy, taking the lead on execution, internal mobilization, and identifying new growth opportunities within existing accounts, while the MD owns the most senior external commercial relationship.
- Co-create new opportunities with clients by understanding their business deeply and connecting their priorities to solutions the firm can deliver
- Lead executive-level presentations, read-outs, and strategic conversations with C-suite clients, communicating a clear and credible point of view
- Navigate complex client situations with judgment, pushing back constructively when it serves the client and the relationship
Delivery Ownership and Prioritization- Carry full end-to-end accountability for engagement success across 3+ concurrent engagements, from scoping through delivery
- Provide the end-to-end thinking required to get work done internally and externally, removing obstacles and making the calls that keep engagements moving
- Prioritize effectively across competing demands, allocating your attention and the team's effort to what matters most
- Manage engagement economics and profitability across your portfolio, handling scope changes transparently and proactively
- Master Service Agreement, Sales Order, and Change Order documentation, with the ability to draft comprehensive scopes of work and management engagement risk
People and Team Leadership- Lead and develop teams of Engagement Managers, Associates, and Analysts, delegating effectively and coaching team members.
- Provide consistent direction, timely and actionable feedback, and mentorship that builds independence and leadership in your direct reports
- Participate actively in recruiting to attract top talent
Business Leadership and Growth- Think and act like a future business unit leader, understanding how delivery, client outcomes, and commercial growth connect across the business
- Work with senior leadership to shape account targets and growth strategies
- Build trusted advisor relationships with sponsors, C-suite executives, and operating teams
- Identify cross-selling and up-selling opportunities across the existing client base
- Develop case studies with the business development group and represent the firm at relevant networking and industry events
- Expand expertise in a chosen industry, functional, or business domain
Cross-Functional Collaboration and Technical Fluency- Guide teams on approach and quality, drawing on enough technical fluency to make sound decisions and ask the right questions, while relying on specialists for hands-on execution
- Collaborate with data engineers, software engineers, data scientists, and AI engineers to deliver integrated solutions
- Stay current with industry trends and apply them to improve client outcomes
- Contribute to firm strategy and operational excellence initiatives
RequirementsNecessary Qualifications- Master's degree in Business Analytics, Business Administration, Accounting, Finance, or a related field, or equivalent professional experience
- 8-12 years of relevant experience, including a proven track record of leading client engagements and delivery teams (management consulting, professional services, value creation, or a comparable environment)
- Demonstrated ability to own senior client relationships and act as the primary point of delivery ownership for all key stakeholders
- Experience in managing multiple complex engagements or workstreams simultaneously, with strong prioritization across competing demands
- Proven people leadership, with a track record of developing high-performing team members
- Strong business acumen and the ability to understand a client's business end to end and communicate about it credibly
- Excellent communication, interpersonal, and executive-presentation skills
- Track record of contributing to business development and account growth
- Demonstrated ability to manage engagement economics and profitability
- Comfort operating in a data- and technology-driven environment, with enough fluency to guide teams and earn client trust (hands-on technical depth is a plus, not the primary requirement)
Preferred Qualifications- Recognized expertise in a specific industry vertical (for example healthcare, industrials, financial services, or business services)
- Familiarity with private equity value creation playbooks and operating models
- Demonstrated ability to grow green field services revenue other than organic revenue growth through upselling active engagements
- Thought leadership presence through publications, speaking engagements, or industry recognition
- Working familiarity with data and analytics concepts sufficient to lead technical delivery teams
Benefits- Competitive Total Compensation - We constantly benchmark our pay scales against the market to maintain competitiveness.
- Restricted Stock Awards - We offer restricted stock awards to select positions to ensure our teams' long-term commitment and hard work are rewarded by sharing our collective success.
- Visa Sponsorship - We offer visa sponsorship for eligible employees.
- 401k Plan with Employer Contributions - We help secure your future with matching of 401k contributions up to 6%.
- Professional Development Opportunities - We will sponsor company-selected training sessions, conferences, and certifications to foster your growth.
- Meal Reimbursement - Reimbursement for lunch at the office, and dinner too if you are working past 7 pm, up to a limit.
- Gym Membership - Reimbursement for fitness and wellness programs, such as gym memberships, up to a limit.
- Commuter Benefits - We offer the opportunity to leverage the available tax concessions for commuting expenses.
- Relocation Assistance - Available to those who move to the Chicago, Dallas, New York City, or Houston metropolitan area as required by their job role.
- Paid Time Off (PTO) - You will be eligible for 15 to 20 days PTO, depending on level, accrued according to company policies.
- Annual Quiet Week - From Dec 24 to Jan 2, we anticipate a quiet week. During this period, all employees may work remotely, and we put in our best effort to keep workload as light as possible in light of balancing business needs.
- Firm Holidays - 12 firm-designated holidays annually, in addition to the eligible PTO.
- Comprehensive Healthcare, Vision, and Dental Insurance - We prioritize your health and wellness with insurance coverage through leading national providers.
- Gynecology, fertility, and family-building benefits through leading providers.
- Paid Parental Leave of 12 weeks after 6 months of service with the company.
- Flexible Spending Account (FSA) / Health Savings Account (HSA) Plan - We provide the opportunity to manage your healthcare expenses efficiently through FSA/HSA plans.
- Mental Health Support - Enroll in our healthcare plan and gain access to mental health support through Talkspace.
- HealthAdvocate - Expert assistance to help you navigate the complexities of the healthcare system.
- Disability Insurance - We sponsor short term disability insurance through a leading national provider.
- Sick Days - We adhere to applicable state regulations, ensuring you have time to recover when you are not feeling well.
Flexible Work PolicyWe expect 80% office attendance and do not impose specific days to be at the office. Additional flexibility will be granted upon ad hoc request, balancing organizational needs. We believe brainstorming, planning, training and team building events are most productive in person and expect office presence for such events, including corporate gatherings.
Recruiting ProcessOur recruitment process is designed to ensure a thoughtful and comprehensive evaluation of candidates, as well as alignment with the team's objectives and company values. Candidates are encouraged to ask questions and engage openly throughout. The process typically involves the following stages:
- Initial Interviews with Managers: Two interviews focused on fit and goals
- Technical Interviews with Principals: One or two sessions assessing skills and problem-solving
- Final Interview with Founders: Discuss strategic alignment and long-term potential
AI Use DisclosureWe use artificial intelligence (AI) tools to support the screening and assessment.
CompensationCompensation is dependent on experience and credentials and is comprised of a base salary, performance based bonus, benefits, and equity. The estimated range is $220,000 - $275,000.
