DescriptionThis position will work as a part of a development services and support team to provide direct technical assistance to key business users and IT peers, and to deliver coded solutions for enhancements and new functionality for moderately complex custom developed system(s). The individual will have direct support responsibility for a subset of business users, including troubleshooting, analysis and problem resolution, solution design, participation in on-call rotation, as well as accountability for delivery of technical designs, technical development, testing, implementation and production support.
Responsibilities include, but are not limited to:
- Works directly with business users and management team to understand requirements/issues/challenges and deliver high value development and support services.
- Develops, coordinates, and manages application production support and systems enhancement efforts of existing and new applications in support of liquid pipeline products transportation.
- Responsible for facilitation and coordination of user acceptance testing, change management, issue management, problem escalation & resolution, cross team coordination, and overall application development and support.
- Performs systems analysis for projects of major scope to provide a means for solving technical and business-related problems/challenges.
- Develops/documents application program logic and syntax from project design specifications or models.
- Collaborates with customers to ascertain system specifications and business/technical requirements to meet their needs.
- Utilize industry accepted project management principles, methodologies, tools, and best practices throughout the project life cycle.
- Facilitate and coordinate end user testing, change management, issue management, problem escalation and resolution.
- Acquire and maintain system and business knowledge needed to support direct users and other internal technical teams.
QualificationsThe successful candidate will meet the following qualifications:
- Four-year degree from an accredited university (preferred to be in CIS or Computer Science) .
- 8+ years experience with optimizing database and query performance using indexing and partioning concepts.
- 8+ years experience designing, developing PL/SQL and implementing Oracle database solutions to support changing business needs.
- 8+ years experience with optimizing database and query performance using indexing and partioning concepts.
- Advanced PL/SQL expertise.
- SQL Development (Oracle) are required.
- Experienced in the following tools/technologies: Toad, SQL Developer.
- Quorum TIPS experience (optional).
- Reporting Tools.
- Dedicated to the delivery of quality solutions and exceptional customer service.
- Enjoys being hands on with users and teammates.
- Ability to establish and maintain effective relationships with co-workers and customers to gain their trust and respect.
- Can be counted on to exceed goals successfully and steadfastly pushes self and others for results.
- Ability to pick up on technical things quickly and can learn new skills and knowledge.
- Excellent verbal and written communication skills.
