Analyst, MSC - LER

*This position is required to work on site a minimum of 3 days a week. It is not available for remote opportunity.* Job Overview The Analyst, Order to Cash (OTC) plays a key role in supporting T-Mobile's Magenta Service Center (MSC) by executing essential financial and operational processes that span the full Order to Cash lifecycle. This role may be aligned to a specific function within the OTC organization, such as billing, reconciliation, payment operations, contract management, or financial settlements. The analyst ensures process accuracy, supports internal controls, and contributes to continuous improvement efforts. Job Responsibilities:

• Executes Core Order to Cash Processes: Completes routine and moderately complex transactional and analytical work related to billing, cash application, contracts, payment research, reconciliations, or settlements in alignment with the assigned OTC function
• Ensures Data Integrity and System Accuracy: Maintains and verifies data in enterprise systems (e.g., ERP, CRM, reconciliation platforms) to ensure accuracy, consistency, and compliance with internal and external requirements
• Identifies and Resolves Operational Issues: Investigates and resolves routine process exceptions or discrepancies, partnering with cross-functional teams to ensure timely resolution and adherence to service level expectations
• Supports Reporting and Analytics Activities: Generates and reviews reports or dashboards that track process performance, KPIs, or financial impacts relevant to the assigned function
• Contributes to Process Improvements and Projects: Participates in team or enterprise initiatives aimed at optimizing systems, enhancing controls, improving automation, or streamlining workflows
• Maintains Standard Operating Procedures and Documentation: Ensures process documentation is kept up to date and reflects current practices, supporting training, compliance, and knowledge sharing efforts
• Collaborates Across Teams: Builds strong working relationships with internal partners such as Accounting, Treasury, Sales Ops, Legal, and IT to support seamless OTC execution.

Education and Work Experience:

• Bachelor's Degree plus 2 years of related work experience OR combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include Finance, Accounting, or Business Administration (Preferred)
• 2-4 years Related experience within a financial, shared services or operational setting (Preferred)

Knowledge, Skills and Abilities:

• Billing (Required)
• Cash Management (Required)
• Communication (Required)
• Compliance Management Systems (Required)
• Cross-Functional Project Management (Required)
• Customer Relationship Management (CRM) (Required)
• Data Analysis (Required)
• Enterprise Resource Planning (ERP) (Required)
• Financial Analysis (Required)

• At least 18 years of age
• Legally authorized to work in the United States

T-Mobile requires U.S. citizenship for certain roles within the organization. This role requires U.S. citizenship. Individuals hired into this role will be required to submit documentation proving U.S. citizenship within the first 7 days of hire - failure to do so will result in termination. Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Earnings Opportunity: $63,580 - $114,730 National Base Pay Range: $57,800 - $104,300 The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results. The base pay range reflects the compensation component of this opportunity. The candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ379839¶dox=1 At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!