Job Title: Analyst - Field Planning
Location: Rochester, NY
Work type: Office - 5 days a week
The salary range for this position is dependent upon experience and location, ranging from $79,680 - $99,600.
What We Offer:
- Competitive benefits and growth opportunities
- Generous performance‑based bonuses
- 12% 401(k) match
- Comprehensive health, dental, and vision insurance
- Tuition reimbursement
- Professional development and clear career‑advancement pathways
For more information, please visit:
Job Summary
Supports the processes of service work, service administration, field planning, trouble calls, and the stock room. Assists the Supervisor C&M with organizing and prioritizing the daily job and crew assignments. Can independently perform all routine planning activities. Provides support in a designated role of the Storm Emergency Plan.
Key Responsibilities
- Assists the Supervisor C&M in assigning daily job and crew assignments, submits and maintains files for Claims and employee training. Follow up with the Energy Control Centers regarding daily crew assignments. (30% of time, Primary)
- Respond to customer requests regarding a job. Assists the Supervisor C&M in monitoring and documenting the progress of a job on the Work Management System (WMS). Utilize the equipment database for the reservation of specialized equipment. Resolves customer requests. (60% of time, Primary)
- Accesses and tracks work requests in progress on WMS. Provides support during emergencies and outages. (10% of time, Secondary)
Required Qualifications
- Skills/Abilities:
- Computer skills: CMS, MS Word and Excel Spreadsheets, CSS, WMS, and MMS
- Strong verbal and written communication skills
- Strong planning, scheduling, and organizational skills
- Experience/Training:
- 2 years of related experience
- Knowledge of engineering and construction policies and procedures
- Knowledge of field construction and maintenance
- Knowledge of company construction standards, field operating procedures, safety rules
- Knowledge of gas and electric design sketches
- Familiar with federal and state laws regarding hazardous waste
Required Education:
- High School Diploma or GED
Competencies
- Growth & Continuous Improvement
- Initiative & Change
- Focused on Results
- Customer Centric (internal and/or external)
- Communication
- Collaboration
- Leadership (people managers/leaders)
Company:
ROCHESTER GAS & ELEC CORP
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
Job Posting End Date:
October-23-2026