Analyst, Enterprise Collaboration - Authentication

Job Purpose

Intercontinental Exchange isseekinga motivated, results orientedcandidateto be part of a global team responsible for supporting and advancing our global corporate IT server environment.Theauthenticationgroup manages services used by all employees in the organization. The ideal candidate has experience working in a fast-paced high-pressure environment and is highly technical with great troubleshooting skills.

Responsibilities

• Assistin the planning, design, and implementation ofauthenticationinfrastructure

• Respond to andassistin production operations in a 24/7 environment

• Participate in an On-Call rotation for after hours and weekend support

• Educate and mentor members of other groups that we work closely with like EUC

• Stay up to date with the technologies we support and how we canleveragenew features to solve business needs

AICompetencies

• Demonstrates a foundational understanding of AIpowered productivity and analytics tools, including their capabilities, limitations, andappropriate usecases.

Requirements

• 2-3yearsof hands-on experience with Active Directory, DNS(Domain Name System), Group Policy

• 2-3years ofhands-on experience withmanaging and troubleshooting issues with Windows Server 2019,2022,2025etc.

• 2-3yearsof hands-on experience with Azureand EntraAD, Conditional Access Policies

• 2-3yearsof experience integrating SAML/OIDC applications with Azure AD

• Experience with VMware vCenter to manageWindows virtual machines

• Experience with Office 365 services

• Experience running commandswith PowerShell (preferred but notrequired)

• Experience with RSA Authentication manager or RSA Cloud

• Experience with Quest tools like Active Roles Server, Change Auditor,Recovery Manager,and Password Manager

DesirableSkills

• Teamwork:Ability to work effectively with others,leveragingdiverse perspectives and skills to achieve common goals and drive results

• Problem Solving and Decision Making:Ability to break down complex problems, evaluate potential solutions, and make informed decisions to drive successful outcomes

• Communication:Must be able to communicate technical details to technical and non-technical people

• Professionalism:Must be able to conduct yourself in a professional manner and leave a positive impression on everyone you deal with. Must approach every workday with a can-do attitude