AML Manager

Summary: The AML Manager is responsible for the administration, maintenance, and effectiveness of Telhio's Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP), Customer Due Diligence (CDD), and Suspicious Activity Monitoring programs. This position ensures compliance with applicable laws, regulations, and regulatory guidance while supporting Telhio's commitment to protecting the organization, its members, and the financial system from financial crime. The AML Manager oversees daily compliance operations, suspicious activity investigations, regulatory reporting, quality control activities, staff training, and regulatory examination preparation. The position serves as a subject matter expert and partner to business units across Telhio to identify, assess, and mitigate financial crime risk. Essential Duties and Responsibilities BSA/AML Program Administration • Assist in the management and execution of Telhio's BSA/AML compliance program. • Ensure compliance with the Bank Secrecy Act, USA PATRIOT Act, FinCEN requirements, OFAC regulations, Customer Identification Program (CIP), Customer Due Diligence (CDD), and Beneficial Ownership requirements. • Maintain policies, procedures, and internal controls designed to mitigate money laundering, terrorist financing, fraud, and sanctions-related risks. • Monitor regulatory changes and recommend enhancements to ensure ongoing compliance. Suspicious Activity Monitoring and Investigations • Oversee the identification, investigation, and documentation of unusual or suspicious activity. • Review investigative findings and determine when escalation and regulatory reporting are warranted. • Ensure timely and accurate filing of Suspicious Activity Reports (SARs), Currency Transaction Reports (CTRs), and other required regulatory reports. • Maintain appropriate case management documentation and investigation records. OFAC and Sanctions Compliance • Oversee Telhio's OFAC compliance program. • Ensure timely review and resolution of sanctions and watch-list alerts. • Coordinate reporting requirements related to blocked or rejected transactions. • Monitor sanctions-related risks and implement necessary controls. Leadership and Staff Development • Provide leadership, coaching, and development to BSA/AML personnel. • Establish performance expectations and monitor team productivity and quality. • Facilitate ongoing education and professional development opportunities. • Promote a culture of compliance, accountability, and continuous improvement. Training and Business Partner Support • Provide guidance and consultation to business units regarding compliance obligations and financial crime risks. • Participate in new product, service, system, and vendor reviews to assess compliance impacts. • Support enterprise initiatives involving fraud prevention, account opening, digital banking, and payments. • Communicate emerging risks, significant investigations, regulatory developments, and program performance metrics. Qualifications Education • Bachelor's degree in Business, Accounting, Finance, Criminal Justice, Risk Management, or a related field preferred. • Equivalent combination of education and experience may be considered. Experience • Three to five years of progressive BSA/AML compliance, financial crimes, risk management, or related experience. • Two or more years of leadership or supervisory experience are preferred. • Experience within a credit union or financial institution is strongly preferred. • Experience managing investigations, SAR filings, CTR reporting, OFAC compliance, and risk assessments. Certifications • One or more of the following certifications is preferred: • Certified Anti-Money Laundering Specialist (CAMS) or Certified Bank Secrecy Act Professional (CBSAP) • Certified Financial Crime Specialist (CFCS) • Certified AML and Fraud Professional (CAFP) • Other applicable financial crime compliance certifications What you will earn: • Competitive pay • Benefits: medical, dental, vision, life and disability insurance • 6% matching and immediately vested 401(k) plan • Generous Paid Time Off and Paid Holidays • Opportunity for personal career growth, continued education and mentorship programs • Volunteer opportunities impacting the local community Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, you will need to have good manual dexterity as well as speaking and hearing ability. This position requires sitting; some reaching; standing; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds. It is expected that the employee will read, compile, compute and record numerical and statistical data. Must drive occasionally. This is a Non-Collective Bargaining Unit