5-7 years of experience in electronic security and fire protection systems installation.
Proven leadership or supervisory experience in a technical environment.
Strong project management and organizational skills.
Ability to read and interpret technical documents and blueprints.
Understanding of project costs and installation workflows.
Excellent communication and customer service skills.
Valid driver's license with a clean driving record.
NICET II (Fire Alarm) certification or equivalent required.
Responsibilities
Lead installation projects from planning to completion, ensuring quality and customer satisfaction.
Develop and adjust project timelines and technician assignments to meet deadlines.
Manage materials and equipment availability for project execution.
Serve as the primary contact for customers, providing updates and resolving issues.
Monitor project budgets, controlling costs and ensuring profitability.
Supervise installation technicians, promoting safety and efficiency.
Review project documentation to ensure compliance with specifications and standards.
Collaborate with cross-functional teams to define project scope and address challenges.
Benefits
Medical, dental, and vision insurance.
Short-term disability and life insurance.
401(k) retirement savings plan.
Paid time off.
Training and professional development opportunities.
Pet insurance.
Supportive team environment that values contributions.
Full Job Description
Status Full-Time, Non-Exempt
Compensation: $50+/hour, depending on experience and certifications
Build Projects. Lead Teams. Deliver Results.
Are you an experienced electronic security systems and/or fire technician ready to take the next step in your career? Alert Alarm is looking for a hands-on Field Project Manager to lead installation projects from planning through completion. In this role, you'll coordinate people, materials, schedules, and budgets while serving as a trusted partner to customers and a leader to our field technicians.
If you're a strong problem-solver who takes pride in quality work, customer satisfaction, and team success, we'd love to meet you!
Key Responsibilities
Lead Projects: Manage security solutions and fire protection installation projects from initial planning through final testing, customer training, and closeout.
Coordinate Schedules: Develop project timelines, coordinate technician assignments, and adjust schedules to meet deadlines.
Manage Materials: Ensure the right equipment, parts, tools, and technical information are available when needed.
Support Customers: Serve as the primary customer contact, communicate project updates, resolve issues, and ensure customer satisfaction.
Oversee Budgets: Monitor labor, materials, and project expenses to maintain profitability and control costs.
Lead Technicians: Supervise and support installation technicians, assign work, monitor performance, and promote safe, efficient job execution.
Ensure Quality: Review project documentation, drawings, installation reports, and change orders to ensure work meets specifications and company standards.
Collaborate Across Teams: Partner with Sales, Operations, and Project Management to define project scope, address challenges, and deliver successful outcomes.
What You Bring
Previous experience installing electronic security systems and fire protection systems.
Leadership or supervisory experience, with the ability to coach and motivate field technicians.
Strong project management, scheduling, organizational, and problem-solving skills.
Ability to read and interpret blueprints, drawings, specifications, and work orders.
Understanding of project costs, materials coordination, and installation workflows.
Excellent communication and customer service skills.
Ability to manage multiple security solutions and/or fire protection projects and changing priorities in a fast-paced environment.
Valid driver's license and good driving record.
NICET II (Fire Alarm) or above and/or equivalent required.
Work requirements: Regular driving and travel as needed; occasional evening or weekend work may be required.
Why Join Alert Alarm?
We believe in taking care of the people who take care of our customers.
Competitive pay starting at $50+/hour, based on experience and certifications.
Medical, dental, and vision insurance.
Short-term disability and life insurance.
401(k) retirement savings plan.
Paid time off.
Training, professional development, and opportunities for career growth.
Pet insurance.
A supportive team that values your contributions and cares about your success.
Ready to take your technical expertise and leadership skills to the next level? Join Alert Alarm and help us deliver reliable security solutions, successful projects, and exceptional customer experiences.
