Full Job Description
Amazon Air's (AIR) Global Aviation Organization seeks highly motivated individuals to join the Air Safety Oversight Programs (ASOP) team partnering with leadership to strengthen and execute risk-based audit methodologies.
This role will evaluate compliance with regulatory requirements, internal policies, and industry best practices across AIR operations through a process and system-based approach. By building strong partnerships and earning trust across the network, the Program Manager will analyze trends, recommend improvements, and support continuous improvement initiatives to enhance safety, mitigate operational risks, and optimize efficiency within AIR operations. This position develops scalable long-term solutions to improve ASOP and creates innovative approaches for world-class air operations, with the ultimate goal of making AIR the safest aviation company in the world.
The Program Manager will drive continuous improvement initiatives, leverage data-driven insights, and collaborate across teams to elevate safety standards, streamline processes, and foster a culture of excellence throughout AIR's operations. By consistently raising the bar on safety and operational efficiency, this role contributes to AIR's mission of becoming the industry benchmark for aviation safety and reliability.
In this position you will leverage communication skills with managers, team members, and business partners to drive effective solutions to complex and ambiguous challenges. You will create and report air metrics to improve safety and cross-divisional coordination within the overall air program.
Key job responsibilities
Partner with Senior Program Manager of Air Safety Programs to develop, manage, and grow the Air safety evaluation program
Develop and manage risk-based audit programs and methodologies
Create and execute process and system-based audit plans across AIR operations
Liaison with Corporate and Hub/Gateway teams on oversight results and corrective actions
Provide real-time feedback and create detailed audit documentation that tells a compelling story that stands the test of time
Create program updates and communications to internal teams
Analyze data and metrics to drive safety trends and solutions
Synthesize complex data into clear, actionable insights
Navigate through ambiguity while managing multiple concurrent projects
Systematically escalate problems or variances to relevant owners and teams, following through to resolution
Build strong partnerships across multiple teams and levels
Provide and receive direct feedback
Identify risks and opportunities for improvement
Prioritize aviation safety and continuous improvement
Work in a dynamic airport environment, including outdoors in various weather conditions
Work days, nights, and overnight as needed
Travel up to 50% of the time
About the team
The Air Safety Oversight Program (ASOP) is nested within Amazon's Air Safety Programs (ASP) team responsible for the safety of Air's aviation processes. Air Safety Programs is responsible for both the Safety Management Systems (SMS) process and the auditing program (ASOP). Together, this team aims to identify hazards and trends, mitigating them before an undesired outcome.
BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Bachelor's degree
PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, SanBernardino - 74,200.00 - 129,800.00 USD annually
USA, FL, Lakeland - 74,200.00 - 129,800.00 USD annually
USA, IL, Rockford - 74,200.00 - 129,800.00 USD annually
USA, KY, Erlanger - 74,200.00 - 129,800.00 USD annually
USA, MD, Baltimore - 74,200.00 - 129,800.00 USD annually
USA, OH, Wilmington - 74,200.00 - 129,800.00 USD annually
USA, TN, Nashville - 66,800.00 - 116,800.00 USD annually
USA, TX, Fort Worth - 74,200.00 - 129,800.00 USD annually
USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually