Job Title: Air Freight Supervisor
Job Location: San Diego, California
We have an exciting opportunity for an
AIR FREIGHT SUPERVISOR to manage and drive the performance of a team of Import and Export Specialists (agents), ensuring customer and operational requirements are met or exceeded. This position will be based at our San Diego, CA facility.
Key Responsibilities : - Organizes, assigns, and plans the day-to-day work of Import and Export Specialists
- Supervises transactional import and export operations, including shipment planning, documentation, delivery arrangements, and follow-up
- Ensures required import and export documentation is handled according to regulations and internal procedures
- Follows up on import and export shipment status throughout transportation; identifies incidents and ensures timely resolution
- Supports Operations and Customer Service in the incident and exception management resolution
- Creates, builds and maintains excellent relationships with key suppliers, internal and external
- Continuously monitors supplier (internal and external) performance and develops improvement plan when required
- Identifies training needs and opportunities to develop a highly skilled functional department
- Creates, builds and maintains relationships with other internal functions (e.g. OCC, Sales, OPS) and acts as subject matter expert for ad hoc operational questions with regards to accounts which are being serviced
- Ensures that proper implementation of customer has been conducted and collaborates with all Products to ensure successful customer launch
- Interacts with Warehouse, Product, airlines, ground handling agents, customs brokers, and Global Service Centers, as required
Skills / Requirements : - Extensive knowledge of AFR Import and Export Customer Service and Operations
- Exceptional leadership, communication, and presentation skills
- Strong Microsoft Office skills (Outlook, Word, Excel, and Power Point)
- Very strong analytical and decision making skills
- Cargo Wise systems knowledge is a plus
- BA/BS preferred
Pay Range: $68,722.50 - $91,630.00+ (Based on Experience) Benefits (All Non-Union Employees) - Compensation: Competitive base salary plus role dependent performance-based incentives.
- 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
- Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
- Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
- Vision: Optional coverage for exams, frames, and contacts.
- Dental: Optional coverage for preventive, basic, and major services.
- Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
