Job Title: Air Freight Gateway Manager
Job Location: Hebron, Kentucky
Job Purpose Execute and/or coordinate Air Freight Gateway plans, processes, and activities to ensure effective, efficient and timely delivery of operational outcomes in line with business needs and objectives, relevant standards and procedures, Group guidelines and policies, and applicable legal, regulatory and compliance requirements. This includes leading implementation of medium-term functional strategy and orchestrate complex outcomes for gateway execution, physical cargo flow, build-up and break-down discipline, handover quality, ULD/consol execution, and node performance.
DifferentiatorEnsure policies, practices and procedures are understood and followed by direct reports, customers and stakeholders; setting goals and objectives for team members for achievement of operational results; Problems faced may be difficult but typically are not complex.
Key Responsibilities - Lead gateway performance across a major gateway, country network, or assigned regional gateway scope
- Translate gateway performance patterns into structural actions on staffing, handoffs, process controls, supplier performance, or escalation discipline
- Ensure improvement in milestone completeness/timeliness, missed uplift reduction, handover quality, dwell reduction, and exception closure
- Coordinate complex cross node issues with SCM, Network, Charters, RDM, Customer Operations, stations and GSC
- Lead readiness for peak, disruption, contingency plans, and service-critical flows
- Provide senior leadership visibility on gateway risk, capacity constraints, and structural execution blockers
Stakeholders- Understand the interests and concerns of Air Freight leadership at relevant country, regional, or global level
- Pricing, Growth, Products & Services, Customer Operations/Control Tower, RDM/Network, SCM, Gateways, Process Excellence, Operational Accounting, Solution Delivery/IT, GSC where applicable
- External suppliers such as airlines, charter operators, handling partners, trucking/warehouse providers, and customer stakeholders where role scope requires, and advise direct reports, customers, and key stakeholders on relevant processes and requirements
- Build strong, trusting relationships with DHL managers and maintain extensive contact with other specialist departments
- Cooperate with and coordinate approved third parties where applicable to support effective delivery and stakeholder alignment
Skills / Requirements- Extensive knowledge of Air Freight product, Gateway, & Warehouse Operations
- Minimum 6 years Air Freight / Warehouse operations experience with minimum of 2 years supervisory experience required
- Experience working in a Unionized environment a plus
- CargoWise software experience a plus
- DG/Hazmat experience a plus
- Exceptional Communication and Presentation skills, strong PowerPoint experience preferred
- Strong Leadership & Management skills, ability to coach and develop staff (succession planning)
- Strong business acumen and data mining/analytical skills
- Knowledge of the OAG & TACT rules and Export Regulations
- Bachelor Degree preferred
Pay Range: $105,682.50 - $140,910.00+ (Based on Experience)
Benefits (All Non-Union Employees)- Compensation: Competitive base salary plus role dependent performance-based incentives.
- 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
- Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
- Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
- Vision: Optional coverage for exams, frames, and contacts.
- Dental: Optional coverage for preventive, basic, and major services.
- Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
