AI Specialist (Artificial Intelligence & Automation)
Position SummaryThe AI Specialist will lead the insertion and deployment of AI into the Cadre Operating Model. The position will work with employees throughout Cadre to cultivate and grow AI knowledge and use through in-person and face to face training and be the technical resource to help our process subject matter experts build practical solutions using AI to reduce waste, improve insight, reduce cycle times, improve responsiveness, accelerate innovation and make practical what was previously difficult. Our AI focus will identify, develop, and deploy AI-driven solutions that create a sustainable competitive advantage, simplify business processes, and elevate the quality of service delivered to customers. This role connects business priorities with advanced analytics, machine learning, and generative AI to drive practical, scalable solutions.
Key ResponsibilitiesAI Strategy & Competitive Advantage
- Identify and prioritize high-impact AI use cases that strengthen market differentiation
- Partner with leaders to align AI initiatives with strategic growth, innovation, and customer experience objectives
- Translate complex business challenges into scalable AI-enabled solutions
Business Simplification & Process Transformation
- Design and deploy AI-powered solutions that simplify work, reduce complexity, and improve operational clarity
- Streamline decision-making by enabling better access to data, insights, and predictive analytics
Customer Experience & Service Excellence
- Develop AI solutions that enhance responsiveness, accuracy, and consistency in customer interactions
- Support initiatives that improve service levels, speed of delivery, and overall customer satisfaction
- Leverage AI to anticipate customer needs and enable proactive service models but preserving human interaction
Model Development & Implementation
- Build, test, and deploy machine learning and generative AI models in production environments
- Utilize tools such as Python, Azure AI, OpenAI, and enterprise data platforms
- Rapidly prototype new capabilities and scale proven solutions across the organization
Data Management & Governance
- Ensure data quality, accessibility, and governance to enable reliable AI outputs
- Collaborate with IT and data engineering teams to support scalable data infrastructure
- Maintain compliance with data privacy, security, and ethical AI standards
Cross-Functional Leadership & Enablement
- Partner across Operations, Customer Service, Sales, Finance, Product, and IT to embed AI into the business
- Act as a trusted advisor on AI capabilities, opportunities, and best practices
- Drive adoption by training and enabling teams to effectively use AI tools
QualificationsRequired
- Bachelor's degree in Computer Science, Data Science, Engineering, or related field
- 3-7+ years of experience in AI/ML, data science, or advanced analytics
- Proficiency in Python, SQL, and machine learning frameworks (e.g., TensorFlow, PyTorch)
- Experience with cloud platforms (Azure, AWS, or Google Cloud)
- Demonstrated ability to translate business needs into technical solutions
Preferred
- Experience with generative AI (LLMs, prompt engineering, Copilot tools)
- Background in workflow automation and process improvement
- Familiarity with enterprise systems (ERP, CRM, data platforms)
- Experience in B2B and manufacturing
Key Competencies- Strong business acumen with a focus on differentiation and value creation
- Ability to simplify complex problems and drive practical solutions
- Clear communicator capable of translating technical concepts for business audiences
- Bias for action and rapid experimentation
- Strong collaboration and stakeholder influence
Success Metrics (KPIs)- Deployment of AI use cases that strengthen competitive positioning
- Measurable improvements in process simplicity and speed
- Increased adoption and usage of AI tools across the organization
- Improvements in customer service performance and experience metrics
- Scalability and reliability of deployed AI solutions
Why This Role MattersThis role is central to transforming how the business operates-leveraging AI to simplify execution, strengthen competitive advantage, and consistently deliver exceptional service to customers.
Eligible employees are offered:- Medical, dental & vision insurance
- 401(k) with company match
- Employer paid life insurance and AD&D
- Employer paid disability
- Wellness program
- Adoption assistance
- Tuition assistance
- Employee assistance program
- Work life balance
- Paid time off (PTO), sick leave and paid holidays throughout the calendar year (consistent with relevant state law and company policies)
