AI Solutions Engineer

Here's Where You'll Make An Impact:

xCures is hiring an AI Solutions Engineer to join a team that sits between our customers and our platform. This is a software engineering role: you will write and own production code, not run demos from a script. You will report to the Director, Customer Solutions, with a dotted line to Engineering. Half your time goes to customer-facing work: the integrations, connectors, and proofs of concept that take diagnostic labs and health systems from signed contract to live data faster. The other half goes to the tools the company runs on: the agents, skills, and automations that let a small team operate like a much larger one.

You will write code that ships to customers within weeks, see how it changes their workflow, and help shape how the Customer Solutions team builds and ships software. The work spans integrations, agents, and prototypes, and the problems rarely arrive well defined, so range and comfort with ambiguity matter as much as depth. You will work directly with customers and turn their requirements into working software. xCures is operationalizing AI across the whole company, so the AI-native way of working here is the default, not an experiment. If you want to build at the intersection of AI and healthcare interoperability with real customers and real production stakes, this is that job.

Key Responsibilities:

• Build and maintain customer integrations, including data connectors, API-based integrations, and FHIR and C-CDA data flows, and own them from first commit through production
• Build and ship agents, skills, and automations that Customer Solutions, Customer Success, and Sales use in their daily work
• Prototype proofs of concept and demo environments for prospects using synthetic patient records only, and carry each POC end to end with the account team
• Support customer onboarding and technical troubleshooting, resolving issues at the Customer Solutions layer so fewer escalate to Engineering
• Join discovery calls with Sales and Channel Partnerships to ask the technical questions that qualify a deal, answer technical questions throughout the sales cycle, and contribute to RFP responses and security questionnaires
• Work with Engineering, Product, Customer Success, and Sales and Channel Partnerships to scope integrations, surface product gaps, and hand off cleanly when work belongs in the core platform
• Follow the team's SDLC: every session starts with a ticket, work moves through code review and CI/CD, and shipped work is documented
• Build with security first: threat-model what you ship, protect secrets and patient data, and follow our HIPAA and HITRUST practices
• Design agents and automations to be safe by default: least privilege, human approval for anything irreversible, and a record of what they did
• Help the team ship faster and safer: automate the repetitive parts of review, testing and deployment, and keep quality and security gates in the pipeline
• Write tests alongside the code you ship, including evals for agent and skill behavior, so integrations and automations can be trusted in production
• First 90 days: ship your first customer integration to production and take one prospect POC end to end
• First year: turn one-off integrations into a reusable toolkit customers can adopt with less hands-on support, measured by time from contract to live integration, POC-to-closed-won conversion, and fewer Customer Solutions escalations to Engineering, and also measured by zero security or PHI incidents and by how dependably our automations run

Qualifications:

• 3+ years of professional software development experience
• Fluency in Python, TypeScript, React or a comparable modern language and framework, with production code you can point to, and the ability to be productive in both
• Experience directing AI coding agents at scale and critically reviewing their work
• Experience building with LLM APIs, including tool use and evaluating output quality
• REST API design and integration experience, plus working knowledge of cloud infrastructure, AWS preferred
• Git and CI/CD experience
• SQL and relational database experience, including querying and modeling data in a warehouse
• Familiarity with standard SDLC and DevOps practices: ticketed work, code review, automated testing, and deployment pipelines
• Experience with regulated data such as PHI, and a security-first approach to engineering
• Comfortable working directly with customers to understand the problems they need solved and the jobs to be done, then turning that understanding into working solutions quickly
• Bachelor's degree in computer science or a related field, or equivalent practical experience

Bonus Points:

• Experience with healthcare data standards such as FHIR or C-CDA, or with TEFCA and Carequality networks
• Experience with agentic frameworks or tool-calling protocols

Location

xCures operates in a distributed, remote-first environment, with occasional travel to company offsites or key meetings throughout the year. Candidates may be located anywhere in the United States. The successful candidate must already have authorization to work in the United States. At this time, xCures does not offer sponsorship. All candidate information will be held in confidence and in accordance with EEOC guidelines.

Additional Considerations

We recognize that people bring a wealth of experience and talent beyond just the requirements listed in a job description. Diversity of experience and skills, combined with a shared passion for healthcare, is what drives us to innovate. We welcome candidates from all backgrounds and encourage you to apply, even if you don't meet every qualification listed.

Benefits

Great work deserves great support. We believe our people are our greatest asset, and we're committed to supporting them with a strong, competitive benefits package. Our goal is to be a place where people genuinely want to build their careers, and our benefits are designed to support our team in the ways that matter most.

• Remote-First
• Paid Time Off and 13 Company Holidays
• Equity Package
• Paid Parental Leave
• Medical, Vision, and Dental
• Employer HSA Contribution
• Employer 401(k) Match
• STD, LTD, Life Insurance and Critical Illness Plans
• Employee Assistance Program
• Adoption Assistance
• Company Offsites
• Monthly Internet Allowance
• Professional Development Funds
• And more!

Compensation

The anticipated base salary range for this role is $100,000 to $160,000.

Agency Notice: xCures does not accept unsolicited resumes from staffing agencies, search firms, or other third-party recruiters. Any resumes submitted without a signed, active agreement with xCures will not be considered, and no fee will be paid in the event of a hire.