Ready to be part of our team? We are looking for an AI Solutions Developer for our Deland, FL office!This is a Full Time in-office position (no remote or hybrid).Sponsorship is not available for this position.Summary: The AI Solutions Developer designs, develops, implements, and continuously improves business applications, AI-powered solutions, automations, integrations, and digital workflows. Working from approved business requirements, this role independently applies technical judgment to translate concepts into secure, scalable, and supportable solutions using modern AI-assisted development tools and approved enterprise platforms.
Solutions may include internal business applications, AI agents, workflow automations, APIs, integrations, conversational interfaces, document-processing solutions, analytics tools, and cloud-based services. The role regularly develops and supports integrations and solutions that interact with CRM, ERP, PIM, document management, collaboration, data, and other enterprise business platforms.
Essential Duties:- Collaborate with business stakeholders, Digital teams, Industrial Engineering teams, and technical subject matter experts to understand approved requirements and solution objectives.
- Build, configure, test, and maintain business applications, AI-powered solutions, automations, integrations, and digital workflows.
- Design, configure, and support AI agents, including defining workflows, knowledge sources, permissions, guardrails, escalation paths, and human approval points.
- Use AI-assisted development tools and approved enterprise platforms to accelerate solution development while maintaining quality and governance standards.
- Review, validate, troubleshoot, and improve AI-generated code and solution components.
- Develop proof-of-concept solutions, prototypes, and minimum viable products to validate technical approaches and business requirements.
- Support integrations between applications, AI services, CRM systems, ERP platforms, PIM solutions, document management systems, databases, data platforms, collaboration tools, internal business applications, and cloud services.
- Work with APIs, data services, and integration technologies to enable information exchange between business systems.
- Perform functional testing, user acceptance testing, regression testing, and AI solution evaluation to ensure quality, reliability, and usability.
- Create and maintain technical documentation, solution designs, user guides, support procedures, and deployment documentation.
- Support solution deployment, production readiness activities, operational handoff, monitoring, and continuous improvement initiatives.
- Monitor solution usage, performance, reliability, and user feedback, recommending enhancements where appropriate.
- Follow all cybersecurity, privacy, data governance, responsible AI, architecture, accessibility, and compliance requirements.
- Contribute reusable templates, prompts, workflows, components, and development best practices to the Digital team.
Additional Responsibilities- Follow the Group Code of Conduct and Group Compliance.
- Follow Compliance requirements per "KNA-SOP-1705 Compliance Roles and Responsibilities."
- Perform all other duties as assigned.
Personal AttributesThe successful candidate will exhibit the following attributes:
AI-Native Mastery Mindset- Approaches artificial intelligence with informed confidence, disciplined curiosity, and a strong personal drive to understand where its capabilities genuinely create value.
- Naturally challenges confident AI outputs, tests underlying assumptions, and remains alert to hallucinations, missing context, and unsupported conclusions.
- Is bold enough to explore emerging possibilities, disciplined enough to recognize risk, and unwilling to surrender personal accountability for accuracy, safety, ethics, or real-world consequences.
Independent Ownership Mindset- Is comfortable making sound day-to-day decisions without waiting for detailed direction.
- Has a strong internal standard for dependable work and takes personal pride in producing outcomes that are complete, reliable, and well considered.
- Shows dependable follow-through when work is complex, iterative, or less visible to others.
Methodical Problem-Solving Instinct- Approaches ambiguity with patience, structure, and a genuine drive to understand underlying causes.
- Balances experimentation with disciplined verification instead of becoming attached to the first plausible answer.
- Remains persistent through technical complexity while knowing when a different perspective is needed.
Pragmatic Business Curiosity- Is genuinely curious about how business needs, user realities, and technical constraints fit together.
- Asks thoughtful questions to uncover intent, trade-offs, and consequences that may not be obvious at first.
- Values useful, supportable outcomes over novelty for its own sake.
Calm Collaborative Presence- Listens carefully to differing perspectives and responds without becoming defensive or overly rigid.
- Is patient and clear when sharing technical reasoning and instinctively adjusts their approach for people with different levels of technical familiarity.
- Stays constructive when requirements shift, feedback is direct, or priorities compete.
Disciplined Quality Mindset- Has a consistent preference for secure, maintainable, and well-reasoned solutions and is naturally uncomfortable with shortcuts that create hidden risk.
- Notices inconsistencies and edge cases without losing sight of what is proportionate and practical.
- Treats governance, privacy, and responsible judgment as integral to trustworthy solutions.
Computer Skills:- Working proficiency in one or more programming languages, such as Python, JavaScript, TypeScript, or SQL, as required to develop, test, troubleshoot, and maintain assigned solutions.
- Working knowledge of source control practices using Git, GitHub, or comparable tools.
- Microsoft Copilot Studio, Claude, Power Platform, Azure, OpenAI-based development tools, or similar AI platforms.
- REST APIs, databases, integration technologies, and cloud services.
- Experience with enterprise business systems such as CRM, ERP, PIM, document management, collaboration, and data platforms is preferred.
- Must be highly proficient in all Microsoft Office applications (Word, Excel, PowerPoint) and Outlook.
Education/Experience:- Bachelor's degree in Computer Science, Software Engineering, Artificial Intelligence, Information Systems, or a related field; or an equivalent combination of relevant education, training, and practical experience.
- Strong interest in software development, artificial intelligence, automation, and emerging technologies.
- Understanding of application development concepts, APIs, integrations, databases, and enterprise systems.
- Practical experience developing or configuring applications, automations, integrations, or digital workflows using one or more programming languages, low-code platforms, AI development tools, or comparable technologies.
- Familiarity with cloud platforms, low-code platforms, AI development tools, or enterprise business systems.
- Relevant practical experience may be demonstrated through professional work, internships, apprenticeships, substantial academic projects, personal projects, or a development portfolio.
- Exposure to AI agents, Copilot and Claude technologies, workflow automation, Power Platform, Azure services, machine learning concepts, or AI-assisted development tools is preferred.
Physical Demands:The physical demands described here are representative of those that may be encountered while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Stationary and Computer-Based Work: The role primarily involves extended periods of stationary, computer-based work and regular use of a keyboard, pointing devices, software interfaces, and other standard office equipment.
- Information Review: The work includes reviewing digital and printed information, technical documentation, application interfaces, code, system outputs, and data used to develop, test, troubleshoot, and support solutions.
- Movement and Equipment Use: The role may occasionally involve standing, walking, reaching, and moving within the office to access work areas, meetings, documents, or standard office equipment.
- Communication and Interaction: The role involves regular communication and collaboration with internal teams, external partners, and customers through virtual and in-person interactions.
- Travel: Occasional travel may be required based on business needs.
- Work Environment: Work is generally performed onsite in an office setting with controlled lighting, temperature, and noise levels.
We offer a comprehensive benefits package including 401k with company match, Medical, Dental, Vision, Identity Theft Protection, Critical Illness, Accident, Hospital Indemnity, Pregnancy and Parental Leave, Fitness Reimbursement, Educational Assistance, Life, AD&D, Short- and Long-Term Disability, and Life Assistance Program.
