TeleTech

AI Solution Architect

TeleTech$99K — $225K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 5+ years of experience in software engineering or AI/ML integration, or Master's degree and 3+ years of experience.
  • Experience integrating AI capabilities into business processes and workflows.
  • Familiarity with AI-assisted development tools such as GitHub Copilot and Claude Code.
  • Proficiency in GitHub Actions for CI/CD and workflow automation.
  • Knowledge of AI solution architecture patterns and secure software development practices.
  • Ability to mentor team members and translate client business problems into AI solutions.

Responsibilities

  • Design and implement AI solution architectures to address client needs and ethical considerations.
  • Develop innovative solutions for complex problems with minimal direction.
  • Integrate AI capabilities into existing business and engineering environments.
  • Mentor and supervise team members in AI solution development.
  • Ensure adherence to secure software development, version control, and code review processes.
  • Communicate technical solutions to both technical and non-technical stakeholders.
  • Evaluate AI tooling options and align recommendations with client missions and budgets.

Benefits

  • Comprehensive benefits package including health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off and flexible work schedules.
  • Professional development opportunities and access to ongoing training.
  • Supportive work culture promoting collaboration and engagement.
Full Job Description
AI Solution Architect The Opportunity: Design and implement effective AI solution architecture or strategy utilizing approaches of various AI technologies and methods to address clients' business problems and needs while complying with the organization's strategies and business goals and key ethical considerations. Apply advanced consulting skills or extensive technical expertise and full industry knowledge. Develop innovative solutions to complex problems. Work without considerable direction. Mentor and may supervise team members. You Have: • Experience integrating AI capabilities into business processes, workflows, or production software applications • Experience with AI-assisted development tooling, including GitHub Copilot, Copilot CLI, Codex, or Claude Code • Experience with GitHub Actions for CI/CD, workflow automation, or pipeline orchestration • Experience developing in NodeJS, .NET, or SQL • Experience designing scaffolding, harnesses, or orchestration layers that allow AI tools to operate reliably within an existing engineering or business environment • Knowledge of AI solution architecture patterns, including prompt design, retrieval-augmented generation (RAG), tool calling, and agentic workflows • Knowledge of secure software development practices, version control, and code review processes in a team setting • Ability to translate client business problems into implementable AI solution designs, work without considerable direction, develop innovative solutions to complex problems, and mentor or supervise team members • Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements • Bachelor's degree and 5+ years of experience in software engineering, AI/ML integration, or solution architecture, or Master's degree and 3+ years of experience in software engineering, AI/ML integration, or solution architecture Nice If You Have: • Experience with Azure AI Foundry, including model deployment, evaluation, agent development, or content safety configuration • Experience with agent frameworks and protocols, including Model Context Protocol (MCP), Semantic Kernel, LangChain, or AutoGen • Experience with consulting or client-facing delivery in a federal or public sector environment • Knowledge of Azure cloud services, containerization, and infrastructure-as-code • Knowledge of AI governance and risk frameworks, including the NIST AI Risk Management Framework • Knowledge of evaluation methods for AI-generated code and output quality, including benchmarking and regression testing • Ability to lead technical workshops and communicate solution trade-offs to both technical and non-technical stakeholders • Ability to assess AI tooling options and produce recommendations aligned to client budget, security posture, and mission goals • Master's degree in Computer Science, Software Engineering, Data Science, or a related field • Microsoft Certified: Azure AI Engineer Associate (AI-102), Azure Solutions Architect Expert, GitHub Actions, or GitHub Copilot Certification Vetting: Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client. Compensation Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $99,000.00 to $225,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

Similar Jobs

More Jobs at TeleTech

More Information Technology Jobs

Find similar AI Solution Architect jobs: