About the TeamAt TeamViewer, we build technology that helps organizations connect people, devices, and digital workflows securely and efficiently.
The Agentic Ecosystem team develops the platform capabilities that power AI across TeamViewer products. We build the services, integrations, and architectural foundations that enable AI-powered experiences to operate securely, reliably, and at scale.
As a Software Architect, you will define the technical direction for these capabilities, helping teams design, build, and evolve enterprise-grade AI solutions that deliver real business value while meeting high standards for security, governance, and performance.
Responsibilities- Define and drive the architecture for TeamViewer's AI platform and ecosystem capabilities.
- Establish architectural standards and best practices for AI-powered products, integrations, and platform services.
- Design scalable, secure, and reliable solutions that support enterprise-grade AI experiences.
- Lead architecture reviews and provide technical guidance across multiple engineering teams.
- Define approaches for testing, evaluation, observability, and monitoring to ensure quality and reliability.
- Partner closely with engineering, product, and security teams to balance innovation, customer value, and risk management.
- Mentor senior engineers and architects while fostering engineering excellence across the organization.
- Drive strategic technology decisions related to AI platforms, integrations, scalability, and long-term maintainability.
Requirements- 10+ years of software engineering experience, including significant experience in software architecture and distributed systems.
- Strong hands-on experience with Python and modern cloud-native application development.
- Experience designing and delivering AI-powered applications, platforms, or agent-based systems in production environments.
- Proven ability to define technical strategy and guide large-scale architecture initiatives across multiple teams.
- Strong understanding of security, governance, scalability, reliability, and operational excellence within enterprise software.
- Experience establishing testing, monitoring, and quality practices for complex software systems.
- Excellent communication and stakeholder management skills, with the ability to influence both technical and business audiences.
- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
What we offer- Competitive compensation and bonuses
- Flexible PTO and paid holidays
- 401(k) with employer matching
- Comprehensive Health insurance package including 100% employer-paid medical coverage
- Up to 12 weeks of Parental Leave
- Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
- Quarterly teambuilding events, leadership luncheons, and companywide "All Hands" meetings
- Open door policy and business casual dress code
- We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
Work location for this position is Austin, TX.
Department Research & Development Locations Austin Remote status Hybrid Employment type Full-time Type of Job Non Student
