RequirementsThe Role
You are a hands-on engineer in an AI Professional Services (Forward-Deployed) Engineering pod - a small team embedded with priority enterprise customers, owning technical delivery from initial discovery and prototyping through to stable production. You build customer-specific capabilities that deliver immediate operational value and become durable platform primitives when proven broadly useful.
Scope & What You Build
- Production Skills & Agents: understanding of microservices, AI applications and product
- Automated Evaluation Suites: Ground-truth test scenarios, golden datasets, and regression suites measuring semantic correctness, tool-call fidelity, and behavioral stability.
- Observability & Continuous Tuning: be familiar and up to date on observation and measuring techniques
Requirements
- 2+ years in production software engineering: Deep hands-on experience building backend services, distributed systems, and APIs in Python, TypeScript/Node.js, or Go. You personally write, review, and ship production code.
- Production LLM & Agentic AI systems: Direct experience building and deploying stateful agent workflows, tool/function calling, structured outputs, context window optimization, and production RAG pipelines (hybrid search, semantic chunking, re-ranking).
- Customer-facing technical ownership: Proven experience acting as a technical lead with external engineering teams (Forward-Deployed Engineer, Solutions Engineer with production code ownership, or founding engineer).
- Design and Understand Architecture: Able to conduct architecture reviews and designing agentic systems
- Discovery under ambiguity: Ability to enter complex, unfamiliar enterprise environments, extract technical requirements from messy business problems, and rapidly design working systems.
Strongly Preferred
- Model Context Protocol (MCP): Hands-on experience authoring or consuming MCP servers and clients to standardize agent tool interoperability.
- Speech pipelines: Background in ASR domain vocabulary biasing and TTS pronunciation tuning.
- Multi-tenant architecture: Experience enforcing strict tenant isolation and preventing cross-tenant context leakage.
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills and experience of the candidate; and other conditions of employment.
Salary Range: $105,000 - $130,000 USD
