Undergraduate degree or equivalent experience required; graduate degree preferred.
Minimum of eight years of related business experience.
Three years of experience leading large cross-functional teams on major projects preferred.
Strong understanding of technical product management and AI technologies.
Proven ability to influence and collaborate with diverse teams.
Responsibilities
Lead technical product management for multiple products with cross-divisional impact.
Contribute to the context and functionality of AI agents using clear language.
Influence cross-functional teams to create best practices that enhance client experience.
Coach technical product teams on best practices and customer outreach.
Facilitate business support by promoting consistent decision-making across stakeholders.
Plan, develop, and implement new technical products with detailed market analysis.
Employ qualitative and quantitative analysis to improve user experience.
Benefits
Opportunities for professional development and growth.
Collaborative work environment with cross-functional teams.
Engagement in innovative projects and technologies.
Access to resources for continuous learning and improvement.
Full Job Description
Leads technical product management activities for multiple technical products, or one strategic technical product, with cross-divisional impact. Drives the design and continuous improvement of the technical solution.
Contributes to the context of the AI agent. This involves using plain language to describe to the agent how it should work and how to use tools (APIs) the development team(s) builds. The AI SPM is responsible for improving and maintaining the quality of the agent as well as defining how automated judges should evaluate its responses.
Influences and collaborates with cross-functional teams to create best practices that drive significant change to the client experience. Ensures business outcomes are linked to business case drivers.
Coaches technical product teams towards best practices and learnings. Oversees product teams' support of the messaging, communication, and customer outreach as necessary.
Facilitates strong business support through working with team members to promote a consistent approach to decisions/impacts and client propositions. Drives connection across all appropriate internal and external stakeholders.
Leads the planning, development and implementation of new technical products with cross-divisional impact. Defines and analyzes technical markets, developing detailed product features and requirements, and developing implementation plans.
Influences and employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
Participates in and influences ongoing business planning and departmental prioritization activities.
Drives the team's engineering practices in development, continuous integration, and automated deployment.
Participates in special projects and performs other duties as assigned.
Qualifications
Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
Minimum of eight years related business experience. Three years of leading large cross-functional teams on major organizational projects preferred.
Special Factors
Sponsorship Vanguard is not offering visa sponsorship for this position.
