AI Operations Associate

Loop

$80K — $125K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in quantitative fields such as analytics, finance, or STEM
  • 1+ years of experience in technology or data analysis
  • Strong problem-solving abilities
  • Adaptable with a willingness to learn
  • Proficient in advanced Excel and programming languages (SQL, Python) is a plus

Responsibilities

  • Accelerate product delivery for global brands by understanding customer needs
  • Embed within customer and operations teams to enhance customer value
  • Collaborate with AI engineers to implement automated workflows
  • Exhibit strong execution skills regarding Loop's product offerings
  • Foster relationships with internal stakeholders to ensure value delivery

Benefits

  • Health, dental, and vision insurance
  • 401(k) matching
  • Paid time off
  • Paid holidays
  • Parental leave
Full Job Description
About the Role

Loop is building an AI ops team that will own key automation and intelligence systems as Loop builds and scales them across its customer base. We are disrupting traditional operations with AI powered workflows that create 100X leverage for users, turning operators into analysts.

Responsibilities include close partnership with engineering and product teams, internal roll-out of new systems and products, and driving adoption across Loop's user base.

This role requires a deep understanding of our systems and their users (internal and external), the ability to translate complex technical work to everyday users, and ruthless problem solving.

This is an in-person role based in Chicago, San Francisco, or New York City, with the expectation of being onsite 4+ days per week.

What You'll Do

  • Accelerate Loop's ability to deliver net new product surface for global brands by deeply understanding and learning how we drive customer outcomes
  • Embed with customer, product, and operations teams at some of the largest companies in the world to deliver increased customer value
  • Partner with AI engineers to deploy systems and products that automate workflows, reduce manual work, and delight customers and users
  • Demonstrate a deeply substantive execution skill set, knowledge of Loop's product offering, and how it solves our customers pain points
  • Build and maintain relationships with internal customer-facing stakeholders, ensuring that Loop is focused on delivering value for them.

About You

  • You have a college degree with a quantitative background in analytics, finance, or economics or STEM similar
  • You balance an eagerness to learn with the ability to execute and enjoy solving tough problems
  • You have 1+ years of work experience in technology, data analysis or other technical and quantitative fields
  • You're a team player and excited about the opportunity to be an early employee at a fast-paced, fast-growing company
  • Bonus points if you have advanced excel skills and SQL, Python or other programming skills, or experience vibe coding/building automations

Compensation and Benefits

The base pay range for this role is $80,000 to $125,000 annually. This range reflects the base pay that Loop reasonably expects to pay for the position at the time of hire. Actual compensation will depend on job-related factors, including experience, skills, qualifications, location, and business needs.

In addition to base salary, this role may be eligible for equity. This role is also eligible for Loop's benefits, including health, dental, and vision insurance, 401(k) match, paid time off, paid holidays, and parental leave.

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