This is a hands-on role for someone who loves getting in the weeds - building smart workflows, sitting side-by-side with teammates to show them a better way, and helping an entire company level up with AI.
About This Role: This role is equal parts builder and teacher. You will implement AI tools and automate workflows across our business - then turn around and train every department on how to use them. You will run one-on-one coaching sessions with individual employees, lead department-level AI workshops, and design company-wide training programs. You will be the go-to person when someone asks, "Can AI help with this?" - and the person who then teaches them how. We are not looking for a strategist or an architect. We are looking for a doer and a communicator - someone who can build a workflow in the morning, run a department training at lunch, and troubleshoot a tool for a colleague in the afternoon.
Key Responsibilities:Training & Development - The Core of This Role- Conduct one-on-one coaching sessions with employees across all departments - meet people where they are; build their confidence and capability with AI tools.
- Lead department-level AI training sessions - Sales, Construction, Finance, Land, HR, Marketing and more - tailored to each team's actual workflows.
- Design and deliver company-wide AI training programs and workshops - from introductory literacy sessions to advanced automation workshops.
- Create training materials employees actually use - step-by-step guides, short video tutorials, quick-reference cards, and visual workflow maps.
- Build and maintain a training calendar - schedule recurring sessions, track participation, and follow up with teams post-training.
- Assess AI readiness across the organization and develop personalized learning paths for employees at all skill levels.
- Champion a culture of continuous learning and curiosity around AI.
AI Tools & Workflow Automation- Build and deploy AI-powered workflows and automations for departments across PSH - document generation, reporting, communication drafting, data entry reduction, and approval routing.
- Integrate AI tools into the systems teams already use - email, project management, CRM, construction software, and HR platforms.
- Automate repetitive manual tasks so employees can spend time on higher-value work.
- Write scripts and use APIs to connect tools and extend functionality.
- Document all workflows and automations in plain language so others can maintain and understand them.
- Test, troubleshoot, and continuously improve deployed tools.
Hands-On Cross-Functional Support- Work directly with department leads and individual contributors to identify pain points and automation opportunities.
- Serve as the company's go-to resource for day-to-day AI questions and troubleshooting.
- Provide ongoing support for employees using AI tools - not just at launch, but over time.
- Identify which emerging AI tools are worth evaluating and set up low-risk pilots before broader rollout.
Qualifications:Must-Haves- A genuine passion for AI and an enthusiasm for staying current on new tools - this should feel like a hobby, not just a job requirement.
- A love of teaching and helping people - you get energy from the moment a colleague finally "gets it."
- Hands-on experience with Copilot, Cowork, Claude, Power Automate, n8n, Zapier, Make, or similar tools.
- Hands-on experience building AI agents and AI-powered solutions using platforms such as Microsoft Copilot Studio, Azure AI Foundry, or similar AI development platforms.
- Experience consuming and integrating LLMs / foundation models such as OpenAI GPT models, Claude, Gemini, or similar models within AI agents and business applications.
- Programming knowledge in Python, JavaScript, .NET, Semantic Kernel SDK, and SQL Server, with comfort in APIs, scripting, and automation development.
- Strong communication skills - you can explain a technical concept to a non-technical audience without losing them.
- Experience creating training materials, guides, or tutorials.
- Self-motivated, organized, and comfortable working across multiple departments simultaneously.
Nice to Haves- Experience in a training, enablement, or instructional design role.
- Background in homebuilding, construction, or real estate.
- Familiarity with workflow automation platforms and system integrations.
- Experience with data visualization or reporting tools.
Education- A degree in Computer Science, Information Technology, or a related field is not required. We care far more about what you've built and how well you teach than where you went to school.
Skills & Competencies- Demonstrated ability to build, deploy, and iterate on AI-powered workflows and automations that solve real business problems - not just proof-of-concepts, but tools people actually use every day.
- Exceptional communication and instructional skills, with the ability to break down complex technical concepts for non-technical audiences at every level of the organization - from frontline employees to senior leadership.
- Genuine enthusiasm for teaching and enablement - the kind of person who finds as much satisfaction in a successful training session as in shipping a new automation.
- Strong cross-functional collaboration skills, with the ability to build trust quickly across departments, understand their unique workflows, and earn the credibility to recommend and implement change.
- Intellectual curiosity and a bias toward action - always testing, always learning, always looking for the next opportunity to improve how Park Square Homes operates.
- Highly organized and self-directed, with the ability to manage multiple workstreams, prioritize competing demands, and deliver consistently without close supervision.
- A practical, user-first mindset - you design tools and training programs for the people who will actually use them, not to showcase technical sophistication.
- Comfortable with ambiguity and fast-moving technology landscapes - the AI space changes quickly, and you thrive in environments where adaptability and learning agility are essential.
Physical Requirements:- Frequent use of a computer and standard office equipment.
- Ability to conduct in-person training sessions across departments and offices.
- Occasional travel between PSH office locations as needed for on-site training.
