Join a high-visibility product team delivering innovative Dynamic Fulfillment solutions for leading retail organizations. As a key liaison between clients and cross-functional teams, you will partner with Product, Engineering, Account Management, and Delivery to drive product strategy, roadmap execution, API integrations, and successful client implementations. This role offers the opportunity to directly influence product evolution, optimize customer outcomes, and ensure seamless delivery of business-critical solutions in a fast-paced, customer-centric environment.
What will be my duties and responsibilities in this job?
- Own and prioritize the product backlog, roadmap delivery, and implementation activities.
- Lead client-facing discussions, manage expectations, and drive successful delivery outcomes.
- Coordinate with engineering, account management, vendors, and cross-functional stakeholders.
- Support urgent production issues and ensure timely resolution of client-impacting concerns.
- Guide API integration planning and execution for new and existing clients.
- Translate business and client needs into user stories, requirements, and actionable priorities.
- Influence prioritization decisions using business value, contractual commitments, and customer impact.
- Drive adoption of approved AI-enabled tools to improve delivery efficiency and decision making.
What are the requirements needed for this position?
- Bachelor's degree or equivalent professional experience.
- A minimum of 5 years of experience in Product Management, Product Ownership, Agile Product Ownership, Implementation Management, Service Delivery, or related roles.
- Strong client stakeholder management and communication skills.
- Experience leading cross-functional initiatives within a matrix organization.
- Knowledge of APIs, system integrations, and implementation planning.
- Ability to prioritize competing demands and perform under aggressive timelines.
- Strong analytical, problem-solving, and accountability mindset.
What other skills/experience would be helpful to have?
- Agile, Product Owner, or Product Management certifications.
- Experience in logistics, fulfillment, retail technology, insurance technology, or digital platforms.
- Experience using tools such as Jira, Azure DevOps, Aha!, or similar backlog management platforms.
- Experience supporting client implementations and managing escalations.
- Demonstrated use of AI tools to improve product delivery processes.
Location & Travel
- Expected collaboration during Eastern Time business hours.
- Travel up to 10% annually.
#LI-Remote
#AssurantProudKS
Pay Range:
$103,800.00 - $173,300.00
Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
