Agentforce Salesforce Scrum Master

***As required by our governmental client, this position requires U.S. Citizenship AND Secret Clearance***

Cherokee Federal is a seeking a Scrum Master to facilitate agile ceremonies and coordinate delivery across a Salesforce Agentforce project.  The Scrum Master will collaborate between the Salesforce development team and government stakeholders in a mission-critical public sector environment. This person will be efficient in the ability to track team performance and velocity, manage the sprint backlog, remove impediments, and support the product owner.

Compensation & Benefits:
Estimated Starting Salary Range for Salesforce Scrum Master – Agentforce: $100,000-120,000
Pay commensurate with experience.
Full-time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

Responsibilities:
•    Facilitate Scrum ceremonies (sprint planning, daily standups, reviews, retrospectives) for the development team and government stakeholders 
•    Own and maintain the sprint backlog, including prioritization in coordination with the product owner 
•    Track and report team performance measures, velocity, and sprint progress 
•    Identify, track, and remove impediments to the team's delivery 
•    Facilitate communication between the development team, government stakeholders, and external mission partners regarding process, changes, and delivery status 
•    Coach the team on Agile and Scrum practices and support continuous improvement 
•    Coordinate cross-team dependencies, including platform and integration readiness (e.g., Data Cloud, integration procedures, CI/CD gates) 
•    Perform other job duties as assigned.

Supervisory Duties
This position does not have supervisory or management authority.

Required Qualifications:
•    Bachelor's degree in Information Systems, Engineering, Business, or a closely related field. 
•    Advanced Agile certification (ICP-ACC, CSP, SASM, or PMI-ACP). 
•    7–10 years' experience as a Scrum Master in a fast-paced, complex enterprise environment across multiple project types (new development and enhancements/support), including 3 years of recent experience in an Agile development environment.
•    U.S. citizenship, with the ability to obtain and maintain a U.S. government security clearance.
•    Ability to favorably pass a company background investigation and drug test.

Preferred Qualifications:
•    Familiarity with Salesforce delivery and Agentforce/OmniStudio project environments, sufficient to facilitate technical planning and story estimation.
•    Experience supporting government or public sector delivery programs.

Skills and Experience
•    Working knowledge of Agile methodologies and the Scrum framework.
•    Strong analysis and problem-solving skills.
•    Experience setting priorities and managing multiple tasks simultaneously.
•    Strong verbal, written, interpersonal, and organizational skills.
•    Experience writing technical documentation, including requirements, user stories, help documentation, and job aids.
•    Proficient in Microsoft Office products, including Excel, Visio, and PowerPoint.
•    Commitment to excellent customer service, with focus, reliability, and independent drive to complete tasks accurately and on time.

Similar searchable job titles:
•    Salesforce 
•    Scrum Master

Keywords:
•    Scrum Master
•    Agile 
•    Salesforce

Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! We are accepting applications for this future anticipated need.