Position Title: Agency Marketing Account Director
A small agency, a larger parent company behind it, and a brand-new office make for an unusual combination. This Agency Marketing Account Director role carries a book of two to three sizable client accounts, with the client relationship at the center of the work. The position serves as the primary link between each client and the internal creative team, and it rewards someone who prefers building trust in person over managing relationships through email and video calls. The role also includes opportunities to add strategy that helps clients grow.
The agency completed a year of rebuilding and now operates under a fresh brand with a goal of up to 20 large and medium-sized accounts. The plan is to become more valuable, profitable, and efficient rather than to add headcount or a larger building. The team is small, the approach to new business is relationship-based with no sales quotas, and the role offers a path toward leading accounts for the agency over time. Hours are flexible within the day, and the work is performed onsite.
Salary Range: $80,000 - $95,000 / Year DOE
Agency Marketing Account Director Responsibilities - Manage a book of two to three sizable client accounts, including ongoing campaign and agency work and occasional projects around them
- Serve as the main point of contact for each client and handle client billing and invoicing
- Oversee high-level strategy and planning while remaining involved in the detail work on campaigns
- Coordinate projects, budgets, and timelines so campaigns are delivered on time, within budget, and in line with strategic goals
- Manage outside partners for media buying, public relations, video production, and web development
- Identify ways to add strategy that helps clients grow and expand accounts through those relationships
- Support new business through networking, referrals, and a soft, relationship-based approach
- Support clients at conferences and trade shows and attend industry events for the agency's own business development
Agency Marketing Account Director Requirements - Three years of account management or account direction experience in an agency environment
- Working knowledge of the marketing industry, including branding, digital and traditional marketing, advertising, web development, and social media
- Demonstrated ability to manage two to three large client relationships or books of business at the same time
- Strong leadership and team management capabilities, including the ability to lead meetings, guide conversations, and hold boundaries while moving work forward
- Strong project management and traffic coordination skills, with experience in strategy, planning, budgeting, billing, and invoicing
- Hands-on approach to the work, with a willingness to do the work in addition to delegating it
- Excellent verbal and written communication skills, with a proactive approach to communicating with team members, clients, and vendors
- Copywriting, proposal, and pitch writing ability
- Strong people skills and emotional intelligence, with the ability to resolve conflict constructively and manage changing client priorities
- Strong organizational and time management skills in a fast-paced, deadline-driven environment
- Familiarity with project management tools, digital dashboards, reporting tools, and Google Workspace or Microsoft Office
- Ability to work onsite five days a week, with flexible hours within the day
- Willingness to travel for in-person client visits within roughly 100 miles and to attend conferences or trade shows about twice a year
- Experience with business-to-business clients in manufacturing, real estate, development and construction, professional services, or healthcare is preferred
Benefits - Medical, dental, and vision coverage, with a high-deductible medical plan and a health savings account
- 401(k) retirement plan
- Paid time off, vacation, and paid company holidays
- Year-end profit sharing
- Company-provided computer
- Flexible hours within the workday
- Career growth opportunity with the potential to move into a head of accounts role over time
Qualified account directors who value in-person client relationships, a no-quota approach to new business, and a clear path toward leading accounts should apply today.
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