Agency Manager

Allstate

$85K — $110K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of management experience, including 2+ years managing a sales team or business.
  • Must possess an OTL license or be willing to obtain one.
  • Strong community connections to build a strategic marketing presence.
  • Proven ability to create and execute a strategic business plan.
  • Exceptional coaching, team building, and interpersonal skills.
  • Strong communication and leadership capabilities.
  • Skill in building internal and external relationships.
  • Influencing and negotiation expertise with a commitment to customer service.

Responsibilities

  • Develop and manage a comprehensive agency portfolio including finances, operations, and marketing strategies.
  • Identify and implement best management practices to drive growth and establish community influence.
  • Ensure optimal agency performance across quality, productivity, customer satisfaction, and financial metrics, complying with Allstate standards.
  • Recruit and maintain staffing pipelines to meet agency needs.
  • Lead and mentor the team to maximize individual and group potential.
  • Create and implement structured business plans and client retention strategies.
  • Deliver a quality insurance experience aligned with the Allstate Brand Value Proposition.
  • Oversee day-to-day administrative operations and other assigned tasks.

Benefits

  • Hybrid work environment to balance in-office and remote duties.
  • Support for workplace accommodations to meet individual needs.
  • Opportunities for continuous professional development and training.
  • Access to a strong community for networking and building influence.
Full Job Description

Job Description

Our team is growing, and we are actively looking to hire an Agency Manager to join our team. Reporting to the Director, Business Development, you will manage the day-to-day operations. You will be responsible for a monthly sales plan, as well as have the vision and drive to build and execute a business plan that encompasses financial, operating, staffing and marketing strategies. You also have the ability to motivate and lead a team of successful sales agents and create centers of influence in the communities where we are present.

Role Designation: Hybrid

Responsibilities:

  • Develop a quality agency portfolio encompassing finances, operations, recruiting and marketing strategies for the assigned Agency.

  • Identify, develop and implement best management practices while establishing and promoting growth by building and expanding centres of influence in the communities.

  • Drive and deliver optimal Agency results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction and financial performance, including compliance with all Allstate rules, procedures and standards.

  • Recruit and maintain a pipeline of candidates for all roles within the Agency to ensure staffingplans are achieved.

  • Lead, coach, motivate and mentor staff ensuring their ability to reach their full potential.

  • Develop, recommend and implement rigorous and consistent business plans as well as clientretention strategies.

  • Deliver the Allstate Brand Value Proposition to ensure our clientexperience a high-qualityinsurance experience.

  • Oversee the management of administrative tasks related to day-to-day operations.

  • All other tasks as assigned by Director

Qualifications:

  • A minimum of 7 years management experience, including at least 2 years successfully managinga sales team or business.

  • Must have an OTL license or be willing to obtain one.

  • Must be well connected in the community with a strong focus and desire to build a strategicmarketing plan for optimal community presence.

  • Ability to develop and execute a strategic business plan.

  • Demonstrated strong coaching, team building, and interpersonal skills.

  • Strategic vision and strong communication and leadership skills.

  • Ability to build strong internal and external relationships.

  • Demonstrated ability to influence and a superior ability to negotiate.

  • Commitment to providing outstanding customer service.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

While we appreciate all applications, only those elected for an interview will be contacted.

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Skills

Compensation

Expected compensation for this role ranges from $ 85,000 - $110,000 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

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