Agency Learning & Development Specialist (Human Resource Analyst 3)

Salary: $69,086.00 - $104,959.00 Annually
Location : Dauphin County, PA
Job Type: Civil Service Permanent Full-Time
Job Number:
Department: Executive Offices
Division: EX OA TMO BTPD Agcy Lrng Div
Opening Date: 10/27/2026
Closing Date: 11/9/2026 11:59 PM Eastern
Job Code: 05013
Position Number: 50255270
Union: Non-Union
Bargaining Unit: A3
Pay Group: ST08
Bureau / Division Code: 00813018
Bureau / Division: Bureau of Talent Planning and Development, Agency Learning Division
Worksite Address: Keystone Building
Worksite Address: 400 North Street
City: Harrisburg, Pennsylvania
Zip Code: 17120
Contact Name: Jim Poland
Contact Phone: 717.772.1614
Contact Email: japoland@pa.gov

DESCRIPTION OF WORK
The Agency Learning & Development Specialist helps build employee skills and professional growth opportunities across supported agencies. This position researches learning needs, develops training programs, and delivers engaging learning experiences while working closely with stakeholders, subject matter experts, and human resource staff. As an Agency Learning & Development Specialist, you will perform the following duties:

• Training Design: Research learning needs and create training programs based on adult learning and instructional design principles
• Program Delivery: Facilitate in person and live virtual sessions focused on professional development leadership growth and team building
• Stakeholder Collaboration: Partner with agency staff subject matter experts and human resource managers to develop targeted learning opportunities
• Learning Analysis: Evaluate workforce development needs and identify effective methods for improving employee knowledge and skills
• Content Development: Build and maintain training materials that support Pennsylvania Department of Transportation (PennDOT), Department of Community & Economic Development (DCED), and PA Emergency Management Agency (PEMA) employees
• Team Support: Work with Bureau of Talent Planning & Development (BTPD) colleagues to plan develop and deliver high-quality learning experiences

Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:

• Full-time employment
• Parking provided
• Occasional travel is required
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch. AWS (alternate work schedule) may be available upon successful completion of a probationary period.
• Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week with the occasional exception of training schedules. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Human Resource Analyst 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Three years of analytical experience that includes two years of professional human resource experience, and a bachelor's degree; or
• An equivalent combination of experience and training.

Other Requirements:

• This particular position also requires one or more years of full-time professional experience facilitating instructor-led employee trainings
• This particular position also requires one or more years of full-time professional experience in instructional design and development from conception to completion.
• This particular position also requires possession of a current driver's license which is not under suspension.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

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Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit and click on the benefits box.

*Eligibility rules apply.
01

Additional Requirement - Do you possess a current driver's license which is not under suspension?

• Yes
• No

02

If you answered yes, please provide your driver's license number and expiration date. If you answered no, type N/A in the text box below.
03

Additional Requirement - Do you possess one or more years of full-time professional experience facilitating instructor-led employee trainings?

• Yes
• No

04

If you indicated YES to the question above, please describe the details of the experience you possess. Please be sure to address the items listed below in your response. The claimed experience must also be provided within the experience section of your application. If you indicated NO to the question above, type N/A in the box below.

1. The name(s) of the employer(s) where you gained this experience
2. The specific duties you performed related to your experience with facilitating instructor-led employee trainings
3. Your level of responsibility

05

Additional Requirement - Do you possess one or more years of full-time professional experience in instructional design and development from conception to completion?

• Yes
• No

06

If you indicated YES to the question above, please describe the details of the experience you possess. Please be sure to address the items listed below in your response. The claimed experience must also be provided within the experience section of your application. If you indicated NO to the question above, type N/A in the box below.

1. The name(s) of the employer(s) where you gained this experience
2. The specific duties you performed related to your experience with instructional design and development from conception to completion
3. Your level of responsibility

07

Have you been employed by the Commonwealth of Pennsylvania as a Human Resource Analyst 2 for one or more years full-time?

• Yes
• No

08

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
09

How much full-time analytical experience do you possess?

• 3 years or more
• 2 but less than 3 years
• 1 but less than 2 years
• Less than 1 year
• None

10

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
11

How much full-time professional analytical experience do you possess in human resources?

• 2 years or more
• 1 year but less than 2 years
• Less than 1 year
• None

12

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
13

How many semester credits of college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will no