Agency Development Manager

Orchid Insurance, an Arrowhead Intermediaries company, is seeking an Agency Development Manager to join our growing team.

Orchid is expanding into California, and we are looking for an Agency Development Manager to build our independent agency distribution in the state from the ground up. Independent agents need a reliable E&S partner, and this role is how they will find one in Orchid.

As an ADM, you will serve as a trusted advisor to our agency partners, providing training, strategic guidance, and support across systems, products, and underwriting guidelines. You will also identify new agency opportunities and collaborate cross-functionally to ensure our offerings remain competitive and relevant.

Success in this role requires the ability to build trust and cultivate strong relationships with agency partners, while actively listening and engaging with them in a thoughtful and solution-oriented manner. Candidates who are motivated by achieving goals, thinking creatively, and driving growth will thrive in this field-based position.

Candidate must reside within California.

How You Will Contribute:

• Build and execute a territory plan to launch Orchid in California: target agencies, prioritize by underwriting fit, set activity goals.
• Recruit, appoint and onboard new independent agencies, and be their main contact through first submissions and binds.
• Train agents on CA surplus lines placement and disclosure requirements, wildfire underwriting and mitigation, and how Orchid fits alongside FAIR Plan and DIC coverage.
• Partner with underwriting on referrals and appetite, and feed CA competitive and regulatory intel to programs.
• Track agency activations, submissions, quote to bind ratio, written premium and retention in Salesforce.
• Represent Orchid at CA agent association events such as American Agents Alliance.
• Develop and nurture relationships with new and existing assigned agents to drive qualified risk selection and foster long-term partnerships.
• Generate new premium growth through interaction with new and existing agencies (phone calls, emails, face-to-face visits, etc.).
• Identify and develop new agency opportunities through prospecting.
• Deliver training and ongoing support to new and existing agencies, ensuring clarity on systems, products, and underwriting guidelines.
• Serve as a subject matter expert on our product offerings and core systems and stay informed on industry trends and competitive landscape.
• Provide account management support for agencies and maintain accurate records of agency interactions using Salesforce.
• Collaborate with the marketing department to ensure consistent and effective agency communication.
• Proactively monitor key performance metrics and identify opportunities for improvement or additional training.
• Work proactively with product management to communicate competitive information and convey necessary product modifications or new opportunities.

• Meet or exceed individual or team goals consistently.
• This position and will require frequent travel for in-person agency visits.
• This position is designated as remote. The company provides reimbursement for authorized business expenses in accordance with company policy and California law.
• Represent the company professionally at trade shows, conferences, and in-person agency visits.
• Perform additional responsibilities as assigned by management.

Licenses & Certifications:

• Must possess or obtain and maintain all licenses required to perform the essential functions of the position, including a California Property and Casualty Broker Agent license within 90 days of employment.

Skills & Experience to Be Successful:

• Minimum of six plus years of Property & Casualty industry experience including personal lines.
• Demonstrated outside sales or agency management results.
• Remote role; must reside in California within or near the assigned territory and work effectively in a remote environment.
• Willingness and ability to travel frequently for in-person agency visits within the assigned territory, including overnight stays, as needed.
• Ability to navigate challenges with a positive attitude and adapt to changing priorities or market conditions.
• Consistently represents the company with integrity and professionalism in all interactions.
• Must be team-oriented and able to meet team deadlines.
• Must be results-oriented and thrive in high volume environments.
• Proficiency in Microsoft Office Suite and CRM software such as Salesforce.
• Demonstrated professionalism and effective relationship-building skills.
• Maintains expertise regarding company products and services.
• Self-motivated, coachable, and adaptable in a fast-paced environment.
• Ability to build relationships both internally and externally and influence stakeholders.
• Strong interpersonal and communication skills, both written and verbal.
• Strong organizational skills with the ability to multitask, prioritize, and manage time efficiently.
• This position requires routine travel which may require the teammate to drive their own vehicle or a rental vehicle. Acceptable results of a Motor Vehicle Report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position.

Preferred:

• 5+ years P&C experience.
• Previous Personal Lines Excess & Surplus experience a plus.
• Prior California market experience with an established agency network.
• Working knowledge of FAIR Plan and DIC placements, wildfire risk and mitigation, and surplus lines rules.
• Field sales experience with an MGU, MGA, carrier or wholesaler.
• Designations such as CIC, CPCU, AINS or CISR.
• Bachelor's degree or equivalent experience.
• Previous account management or outside field sales experience.
• Strong familiarity with Salesforce CRM.
• Strong interpersonal skills with the ability to build relationships with customers at all levels.
• Polished presentation skills to conduct virtual and in-person product training.
• Comfortable talking to new people daily via in-person visits, telephone, or virtual meetings.
• Bilingual proficiency with Spanish.

Pay Range
95,000 - 125,000 Annual

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.